ServiceTitan
The all-in-one software solution for home service businesses.
Technology stack
detected 2026-06-05Reddit sentiment about ServiceTitan is predominantly negative, with users frequently citing high costs, complex features, and poor customer service.
“Accurate that it puts scheduling, invoicing, and dispatching in one spot, but the actual mobile app is an absolute nightmare for techs. It's clunky, way over-engineered, and takes a million clicks just to close out a basic service call and…”
View on Reddit“Tried servicetitan and it was way too much software for a shop our size, 800/month and the onboarding alone took 6 weeks. Dropped it and went back to quickbooks which I also kind of hate because it doesn't do anything contractor specific, n…”
View on Reddit“I'm reading about all the frustration from customers who got extra charges, received poor support, or customers who are paying $1000 per month while using only 10% of the features. However, ServiceTitan is growing at 24% per year. Why are y…”
View on Reddit“Had a demo, looks powerful, super professional, all the bells and whistles you could want, but it is for bigger clients, not for a single contractor. I'm doing around $185k yearly. Paying over $1k a month just for software feels absolutely…”
View on Reddit“My already low expectations somehow dropped even lower. Our contract was set to renew on November 3, 2025 . I gave notice in Q1 of 2025 that we would not be renewing . Months later, when we followed up, they claimed they had no record of ou…”
View on Reddit“New ServiceTitan app is a downgrade…. ServiceTitan has the opportunity to be like Cracker Barrel and apologize to its customer base and go back to the old app style. 10/10 would rather use carbon copy paper estimates than this new version l…”
View on RedditPulled from public Reddit discussions. Quotes are excerpts; click through to read the full thread.
What does ServiceTitan do?
ServiceTitan provides an all-in-one software platform for commercial and residential contracting businesses. Their core product offers solutions for CRM, project management, service agreements, accounting, and customer portals, serving trades such as HVAC, plumbing, electrical, and landscaping. The platform aims to accelerate contracting businesses by streamlining operations from sales prospecting to job costing and payments.
How much funding has ServiceTitan raised?
ServiceTitan has raised a total of $1.1B in funding. The most recent round on record is Series F.
Where is ServiceTitan headquartered?
ServiceTitan is headquartered in Glendale, California, USA.
When was ServiceTitan founded?
ServiceTitan was founded in 2012.
What industry does ServiceTitan operate in?
ServiceTitan operates in Home Services, Field Service Management, Vertical SaaS, Construction Tech, SMB Software, Workflow Automation.
How many employees does ServiceTitan have?
ServiceTitan has approximately 3308 people on record.