Open Source Alternatives to Salesforce Service Cloud
60 open source Customer Service Software options similar to Salesforce Service Cloud, ranked by named competitors first, sector overlap, and our 0-100 AI-readiness score. Each profile notes license and self-hosting where we have it.
Zendesk65Customer ServiceSan Francisco, United States$500KOpen source
Cvent85Event Management SoftwareTysons, United States$232.0MOpen source
Crisp42Customer EngagementParis, FranceOpen source
Oprata35CRM AutomationSan Francisco, United States$12.0MOpen source
1Password85CybersecurityToronto, Canada$1.2BOpen source
WorkOS71Developer ToolsSan Francisco, United States$198.0MOpen source
Orion Advisor Solutions67FintechOmaha, United States$223.0MOpen source
Pendo66Product AnalyticsRaleigh, United States$458.5MOpen source
Akeneo62Product Information ManagementNantes, France$181.5MOpen source
Rasa Technologies GmbH62Conversational AISan Francisco, United States$73.4MOpen source
MetricStream61Governance, Risk, and Compliance (GRC)San Jose, United States$65.0MOpen source
- NANasuni61SaaSBoston, United States$219.0M
Open source
Lokalise61LocalizationBerlin, Germany$56.1MOpen source
Dataiku60Artificial IntelligenceNew York, United States$200.0MOpen source
- ESEssential AI58AISan Francisco, United States$239.8M
Open source
- CDCData Software58Artificial IntelligenceChapel Hill, United States$510.0M
Open source
Linear57SoftwareSan Francisco, United States$134.0MOpen source
Compass57Real EstateNew York, United States$1.1BOpen source
LeaseAccelerator55Enterprise SoftwareAtlanta, United States$90.0MOpen source
Interai54Enterprise$13.3MOpen source
Lambdatest India Private Limited53MLOpsSan Francisco, United StatesOpen source
Platform952Cloud InfrastructureSan Jose, United States$147.5MOpen source
- ATAttio41CRMLondon, United Kingdom$93.5M
Open source
Portworx40CloudTech & DevOpsSanta Clara, United States$35.5MOpen source
Voltron Data40AIMountain View, United States$110.0MOpen source
CustomGPT35AI ChatbotTel Aviv, Israel$1.0MOpen source
GoaffPro33Affiliate MarketingSirsa, IndiaOpen source
Letscomply32Compliance AutomationTel Aviv, Israel$1.5MOpen source
Jira30SaaSSydney, AustraliaOpen source
Dolibarr18Open SourceOpen source · Self-hostable
- SCSCRAPYBARA10AISan Francisco, United States$500K
Open source
PayrollHero1HR TechMakati, PhilippinesOpen source
- ERERPNext0Enterprise SoftwareBangalore, India
Open source · Self-hostable
TekRevolAI SystemsHouston, United StatesOpen source
KrodCustomer Support AutomationTel Aviv, IsraelOpen source
QuoresWorkflow AutomationStourbridge, EnglandOpen source
CultivateaiSales AutomationOpen source
SttldEnterprise SoftwareOpen source
Wix85WebsiteTel Aviv, Israel$1.3BOpen source
New Relic85Enterprise SoftwareSan Francisco, United States$7.2BOpen source
Forter85FintechNew York, United States$550.0MOpen source
Ubuntu85Operating SystemsLondon, United Kingdom$63.0MOpen source · Self-hostable
VAST Data85StorageNew York, United States$881.0MOpen source
- SPSPS Commerce85SaaSMinneapolis, United States$7.5M
Open source
OpenAI84Artificial IntelligenceSan Francisco, United States$493.9BOpen source
DeepL82Artificial IntelligenceCologne, Germany$300.0MOpen source
Databricks82Data AnalyticsSan Francisco, United States$31.7BOpen source · Self-hostable
Bloomberg L.P.82FintechNew York, United States$60.1BOpen source
Cursor80Artificial IntelligenceSan Francisco, United States$2.9BOpen source
Okta79SaaSSan Francisco, United States$187.0MOpen source
ElevenLabs79AILondon, United Kingdom$1.6BOpen source
Postman78API DevelopmentSan Francisco, United StatesOpen source
TestMu AI (Formerly LambdaTest)77MLOpsSan Francisco, United States$121Open source
Octopus Energy76EnergyLondon, United Kingdom$800.0MOpen source
Alchemy76BlockchainSan Francisco, United States$450.0MOpen source
Hugging Face76AINew York, United States$395.2MOpen source · Self-hostable
Coveo75AI Search EngineQuebec City, Canada$315.0MOpen source
NemoClaw75Artificial IntelligenceOpen source · Self-hostable
Redis75DatabaseSan Francisco, United States$906.8MOpen source · Self-hostable
Scandit75Computer VisionZurich, Switzerland$267.5MOpen source
| Company | Sector | License | HQ | Funding | Score |
|---|---|---|---|---|---|
| Customer Service | Open source | San Francisco, United States | $500K | 65 | |
| Event Management Software | Open source | Tysons, United States | $232.0M | 85 | |
| Customer Engagement | Open source | Paris, France | — | 42 | |
| CRM Automation | Open source | San Francisco, United States | $12.0M | 35 | |
| Cybersecurity | Open source | Toronto, Canada | $1.2B | 85 | |
| Developer Tools | Open source | San Francisco, United States | $198.0M | 71 | |
| Fintech | Open source | Omaha, United States | $223.0M | 67 | |
| Product Analytics | Open source | Raleigh, United States | $458.5M | 66 | |
| Product Information Management | Open source | Nantes, France | $181.5M | 62 | |
| Conversational AI | Open source | San Francisco, United States | $73.4M | 62 | |
| Governance, Risk, and Compliance (GRC) | Open source | San Jose, United States | $65.0M | 61 | |
| NANasuni | SaaS | Open source | Boston, United States | $219.0M | 61 |
| Localization | Open source | Berlin, Germany | $56.1M | 61 | |
| Artificial Intelligence | Open source | New York, United States | $200.0M | 60 | |
| ESEssential AI | AI | Open source | San Francisco, United States | $239.8M | 58 |
| CDCData Software | Artificial Intelligence | Open source | Chapel Hill, United States | $510.0M | 58 |
| Software | Open source | San Francisco, United States | $134.0M | 57 | |
| Real Estate | Open source | New York, United States | $1.1B | 57 | |
| Enterprise Software | Open source | Atlanta, United States | $90.0M | 55 | |
| Enterprise | Open source | — | $13.3M | 54 | |
| MLOps | Open source | San Francisco, United States | — | 53 | |
| Cloud Infrastructure | Open source | San Jose, United States | $147.5M | 52 | |
| ATAttio | CRM | Open source | London, United Kingdom | $93.5M | 41 |
| CloudTech & DevOps | Open source | Santa Clara, United States | $35.5M | 40 | |
| AI | Open source | Mountain View, United States | $110.0M | 40 | |
| AI Chatbot | Open source | Tel Aviv, Israel | $1.0M | 35 | |
| Affiliate Marketing | Open source | Sirsa, India | — | 33 | |
| Compliance Automation | Open source | Tel Aviv, Israel | $1.5M | 32 | |
| SaaS | Open source | Sydney, Australia | — | 30 | |
| Open Source | Open source · Self-hostable | — | — | 18 | |
| SCSCRAPYBARA | AI | Open source | San Francisco, United States | $500K | 10 |
| HR Tech | Open source | Makati, Philippines | — | 1 | |
| ERERPNext | Enterprise Software | Open source · Self-hostable | Bangalore, India | — | 0 |
| AI Systems | Open source | Houston, United States | — | — | |
| Customer Support Automation | Open source | Tel Aviv, Israel | — | — | |
| Workflow Automation | Open source | Stourbridge, England | — | — | |
| Sales Automation | Open source | — | — | — | |
| Enterprise Software | Open source | — | — | — | |
| Website | Open source | Tel Aviv, Israel | $1.3B | 85 | |
| Enterprise Software | Open source | San Francisco, United States | $7.2B | 85 | |
| Fintech | Open source | New York, United States | $550.0M | 85 | |
| Operating Systems | Open source · Self-hostable | London, United Kingdom | $63.0M | 85 | |
| Storage | Open source | New York, United States | $881.0M | 85 | |
| SPSPS Commerce | SaaS | Open source | Minneapolis, United States | $7.5M | 85 |
| Artificial Intelligence | Open source | San Francisco, United States | $493.9B | 84 | |
| Artificial Intelligence | Open source | Cologne, Germany | $300.0M | 82 | |
| Data Analytics | Open source · Self-hostable | San Francisco, United States | $31.7B | 82 | |
| Fintech | Open source | New York, United States | $60.1B | 82 | |
| Artificial Intelligence | Open source | San Francisco, United States | $2.9B | 80 | |
| SaaS | Open source | San Francisco, United States | $187.0M | 79 | |
| AI | Open source | London, United Kingdom | $1.6B | 79 | |
| API Development | Open source | San Francisco, United States | — | 78 | |
| MLOps | Open source | San Francisco, United States | $121 | 77 | |
| Energy | Open source | London, United Kingdom | $800.0M | 76 | |
| Blockchain | Open source | San Francisco, United States | $450.0M | 76 | |
| AI | Open source · Self-hostable | New York, United States | $395.2M | 76 | |
| AI Search Engine | Open source | Quebec City, Canada | $315.0M | 75 | |
| Artificial Intelligence | Open source · Self-hostable | — | — | 75 | |
| Database | Open source · Self-hostable | San Francisco, United States | $906.8M | 75 | |
| Computer Vision | Open source | Zurich, Switzerland | $267.5M | 75 |