Open source focus

Open Source Alternatives to Salesforce Service Cloud

10 open source Customer Service Software options similar to Salesforce Service Cloud, ranked by named competitors first, sector overlap, and our 0-100 AI-readiness score. Every company listed publishes its source: each one carries an open source sector tag and a public GitHub repository.

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Firebolt
Not rated
Cloud data warehouse for building next-gen analytics experiences with sub-second performance, designed for engineers and AI agents.
Open source
ERPNext
Not rated
Open-source ERP system for small and medium-sized businesses.
Open source · Self-hostable
Dolibarr
Not rated
Open-source ERP and CRM web suite for businesses of all sizes.
Open source · Self-hostable
Hugging Face
Not rated
Hugging Face is the leading AI community and platform for machine learning collaboration, enabling developers to build, share, and deploy models, datasets, and applications.
Open source · Self-hostable
Grafana Cloud
Not rated
Full-stack observability platform built on open standards for unifying telemetry and accelerating troubleshooting.
Open source · Self-hostable
Liblab
Not rated
SDK-as-a-service platform for API providers, offering code generation and SDK management to enhance developer experience.
Open source · Self-hostable
Tidelift
Not rated
Platform providing managed open source software with security, maintenance, and licensing assurances for enterprises.
Open source · Self-hostable
FerretDB
Not rated
An open-source, MongoDB-compatible document database built on PostgreSQL.
Open source · Self-hostable
United Manufacturing Hub Systems
Not rated
An open-source data platform for manufacturers to access and structure machine data.
Open source · Self-hostable
Flectra
Not rated
Open-source ERP and CRM software to streamline business operations and enhance productivity.
Open source · Self-hostable

Company	License	Founded	Rating	Reviews
FireboltCloud data warehouse for building next-gen analytics experiences with sub-second performance, designed for engineers and AI agents.	Open source	-	Not rated	-
ERPNextOpen-source ERP system for small and medium-sized businesses.	Open source · Self-hostable	-	Not rated	-
DolibarrOpen-source ERP and CRM web suite for businesses of all sizes.	Open source · Self-hostable	-	Not rated	-
Hugging FaceHugging Face is the leading AI community and platform for machine learning collaboration, enabling developers to build, share, and deploy models, datasets, and applications.	Open source · Self-hostable	-	Not rated	-
Grafana CloudFull-stack observability platform built on open standards for unifying telemetry and accelerating troubleshooting.	Open source · Self-hostable	-	Not rated	-
LiblabSDK-as-a-service platform for API providers, offering code generation and SDK management to enhance developer experience.	Open source · Self-hostable	-	Not rated	-
TideliftPlatform providing managed open source software with security, maintenance, and licensing assurances for enterprises.	Open source · Self-hostable	-	Not rated	-
FerretDBAn open-source, MongoDB-compatible document database built on PostgreSQL.	Open source · Self-hostable	-	Not rated	-
United Manufacturing Hub SystemsAn open-source data platform for manufacturers to access and structure machine data.	Open source · Self-hostable	-	Not rated	-
FlectraOpen-source ERP and CRM software to streamline business operations and enhance productivity.	Open source · Self-hostable	-	Not rated	-