AI-powered conversational AI platform for enterprise customer service.
About
NiCE provides an enterprise AI platform for customer service automation, orchestrating human and AI agents to automate service, augment work, and accelerate intelligent experiences. Their solutions include conversational AI for self-service and proactive engagement, knowledge management, and engagement orchestration across various channels. They serve enterprises looking to leverage AI for smarter customer experiences and operational efficiency.
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25.0K
Current headcount
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75Traction
20Team
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Frequently Asked Questions
What does NiCE do?
NiCE provides an enterprise AI platform for customer service automation, orchestrating human and AI agents to automate service, augment work, and accelerate intelligent experiences. Their solutions include conversational AI for self-service and proactive engagement, knowledge management, and engagement orchestration across various channels. They serve enterprises looking to leverage AI for smarter customer experiences and operational efficiency.
Where is NiCE headquartered?
NiCE is headquartered in Hoboken, New Jersey, USA.
When was NiCE founded?
NiCE was founded in 1986.
What industry does NiCE operate in?
NiCE operates in Artificial Intelligence, Customer Service, Software, Cloud Computing, Enterprise Software, Agentic AI.
How many employees does NiCE have?
NiCE has approximately 25000 people on record.