Netomi
AI systems for enterprise customer service that proactively prevent issues.
About
Netomi is a San Francisco-based startup building AI systems for enterprise customer service. Their core thesis is that AI will become the new customer interface, and they aim to move beyond traditional chatbots by preventing customer service tickets from being created in the first place. Their platform reconstructs the full customer situation before acting, leveraging multi-signal architecture inspired by low-latency finance trading systems.
Key facts
At-a-glance profile data
- Headquarters
- San Francisco, California, USA
- Founded
- 2017
- Employees
- 254
- Total funding
- $220M (Funding Round)
- Business model
- B2B
Funding rounds
| Date | Round | Amount | Lead investors |
|---|---|---|---|
| 30 Apr 2026 | Funding Round | $110M | - |
| 11 Jan 2024 | Series B | $110M | Accenture |
Frequently asked
What does Netomi do?
Netomi's AI can also dynamically rearrange website elements in real-time to cater to individual customer needs, transforming static web pages into generative experiences. The company also has applications in physical retail spaces.
How much funding has Netomi raised?
Netomi has raised a total of $220M in funding. The most recent round on record is Funding Round.
How many employees does Netomi have?
Netomi has approximately 254 people on record.