ConnectWise

“I'm starting to think ConnectWise is the main reason that most MSPs suck.. The MSP I used to work for implemented ConnectWise a year ago, and we went from being genuinely above average to having trivial tickets sit for 30 days. Maybe it's j…”more

“Looking for some pro/con feedback on ConnectWise. We are currently scattered with a few different tools and are looking at both NinjaOne/Halo or ConnectWise. Obviously, ConnectWise has everything integrated into one, which is nice, but the…”more

“We use ConnectWise Manage for everything but the time entry interface is so clunky that my techs wait until Friday afternoon to log everything. This leads to massive inaccuracies and we are definitely leaking billable hours because they are…”more

“Just wanna warn you to stay away from this monstruosity which is ConnectWise RMM, an assemblage of different pieces from different sources with different UIs and not coherency. Never saw so much cases of 'the data is shown right here but yo…”more

“My company started with Labtech, and then ended up with CW when they took it over. Over the years we added products and services because it was relatively easy, and the Automate pricing was low enough it made up the difference. Until recent…”more

“Been using Connectwise for the last few years, automate, connect, and manage. Getting sick of the price increases and lack of updates that are genuinely valuable, anyone have any alternatives ?”