C.H. Robinson

20 Years of Trust, Now in Question

I’ve been working with C.H. Robinson since 2004, and it has always been one of my favorite companies among the thousands of brokers I’ve dealt with. I’ve never had to wait more than 48 hours for a payment, until now. Recently, I noticed tha…more

Trucking

My husband signed on with CHRobinson he finds loads and good loads all the time. When he calls to either book the load or bid he hasn’t had any issues with not getting a hold of anyone he always gets through. When they tell him they will ca…more

Can’t find loads

The app is nice, but ever since I got a new phone, iPhone 8, I have no option to “find loads”. I’ve tried uninstalling and downloading it again with no luck. Would be glad to give it a 5 star rating if this gets fixed though. ***update*** a…more

Times has changed

The Freight world has changed.. I remember a time when the brokers would reach out to you and offer you good rates on loads,and if you was consistent and reliable they would always call and work with you,what mattered to them was the freigh…more

Still some issues but they monitor reviews and fix stuff

The app violates your privacy be requiring always-on location access just to look for loads. If you don’t allow it, you are nagged on every screen. Another issue is after you click on a load to get details, when you go back to the list of l…more

Pays quick but no one answers the phone.....

You guys have frieght and that’s cool, but NOBODY answers the phone. That’s business hours that’s weekends or middle of the night. I have pulled one load from CHR. But that’s because I got lucky and someone answered the phone....missed out…more

OWNER OPERATOR

It’s a very good company, Been utilizing C. H. Robinson, For over 26yrs. Always Polite Staff, Always Paid in A Timely Fashion. Everyone has Problems, Even in your, Smaller Companies. It’s just MNGMENT DIRECTIVES THAT KEEP YA UNSURE OF YOUR…more

Please fix the app or just take it back to the old one

The latest update just made the app worse you shouldn’t have to select your trailer type every single time you open an app and select cities every single time it should remember till you want to change it yourself…. I know you’re not suppos…more

Changed for the worse

Used to be fun working with them. I have ran over 500 loads for them the last four years and was a key carrier. Now I can’t get any good freight because I refuse to run the trash prices they have. Also harder to talk to people. They want yo…more

Jzee

I personally liked calling and discussing loads with rep Sergio who I always use.!! App sometimes has team loads mixed in and loads to call into for them. Booking option and offer option are mostly fine but lack the information we need.!! E…more