Sierra is an AI platform that enables businesses to create and deploy autonomous AI agents for customer experience. Their Agent OS allows companies to imbue agents with brand identity, policies, and knowledge, setting goals and guardrails for accurate problem-solving. These agents go beyond answering questions, taking real-time actions within CRM or order management systems. Sierra emphasizes trust, security, and compliance, with features like supervision, secure integration, auditing, and data governance, ensuring privacy and deterministic interactions. They serve leading consumer brands across diverse industries, transforming customer support with empathetic, scalable, and efficient AI.