SolarWinds Service Desk vs Thinkintegrated
SolarWinds Service Desk vs Thinkintegrated, compared side by side on 9 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: SolarWinds Service Desk is on 61/100 and Thinkintegrated on 6/100.
Where each one leads
SolarWinds Service Desk
- our overall score: 61/100 against 6/100
- agent readiness: 44/100 against 39/100
Thinkintegrated
Leads on none of the measures we hold for both companies.
At a glance
| Measure | SolarWinds Service Desk | Thinkintegrated |
|---|---|---|
| What it is | Cloud-based IT Service Management (ITSM) and IT asset management solution. | AI, automation, and smart design solutions for businesses. |
| Category | ITSM, IT Asset Management, Help Desk Software, Service Desk Software | AI Tools & Apps, Automation, Business Process Automation, Enterprise Software |
| Sells toBusiness model | B2B | B2B |
| Offering | Platform | Platform |
| Founded | 1999 | Not published |
| Headquarters | Austin, United States | Not published |
| Status | Active | Active |
Size, funding and growth
| Measure | SolarWinds Service Desk | Thinkintegrated |
|---|---|---|
| Employees | 2,839 | Not published |
| Headcount growthLast 12 months | +3.1% | Not published |
| Total funding | $105M | Not published |
| Latest round | Seed | Not published |
| LinkedIn followers | 318,739 | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | SolarWinds Service Desk | Thinkintegrated |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 61/100 | 6/100 |
| Traction | 60/100 | Not published |
| Team | 60/100 | Not published |
| Search visibility | 23/100 | Not published |
| Quality | 68/100 | Not published |
| Agent readinessHow well an AI agent can read and act on the site | D (44/100) | F (39/100) |
| Domain ratingLink authority, 0-100 | 85/100 | Not published |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | SolarWinds Service Desk | Thinkintegrated |
|---|---|---|
| Hosting | Netlify | Not detected |
| CDN | Netlify | Cloudflare |
| Frameworks | Next.js, Tailwind CSS | Not detected |
| Open source | Yes | No |
SolarWinds Service Desk vs Thinkintegrated: common questions
Which is better, SolarWinds Service Desk or Thinkintegrated?
On our 0-100 score SolarWinds Service Desk rates higher (61/100 against 6/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 9 data points above: read the rows that match what you are buying for.
How do SolarWinds Service Desk and Thinkintegrated compare on the numbers?
SolarWinds Service Desk leads on our overall score (61/100 against 6/100), agent readiness (44/100 against 39/100).
Read the full SolarWinds Service Desk review and pricing or the Thinkintegrated review and pricing. You can also browse other SolarWinds Service Desk alternatives we track.