Respond.io vs Salesforce Einstein
Respond.io vs Salesforce Einstein, compared side by side on 17 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Respond.io is on 59/100 and Salesforce Einstein on 69/100.
Where each one leads
Respond.io
Leads on none of the measures we hold for both companies.
Salesforce Einstein
- our overall score: 69/100 against 59/100
- domain rating: 92/100 against 74/100
- headcount: 76,453 against 100
At a glance
| Measure | Respond.io | Salesforce Einstein |
|---|---|---|
| What it is | AI-powered customer communication platform. | AI-powered features integrated into Salesforce's CRM platform to enhance productivity and insights. |
| Category | Customer Service, Artificial Intelligence, Conversational AI, Customer Service Automation | CRM, AI Tools & Apps, AI Copilot, AI Chatbot |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Platform |
| Founded | 2016 | 2016 |
| Headquarters | Kuala Lumpur, Malaysia | San Francisco, United States |
| Status | Active | Inactive |
Size, funding and growth
| Measure | Respond.io | Salesforce Einstein |
|---|---|---|
| Employees | 100 | 76,453 |
| Total funding | $62.5M | $65.0M |
| Latest round | Series B | Series C |
| Valuation | $1.1B | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Respond.io | Salesforce Einstein |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 59/100 | 69/100 |
| Traction | 59/100 | 59/100 |
| Team | Not published | 30/100 |
| Community | Not published | 8/100 |
| Search visibility | 23/100 | 36/100 |
| Quality | 78/100 | 89/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (58/100) | D (57/100) |
| Domain ratingLink authority, 0-100 | 74/100 | 92/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Respond.io | Salesforce Einstein |
|---|---|---|
| Hosting | Not detected | Azure |
| CDN | Cloudflare | Not detected |
| Frameworks | Astro, Tailwind CSS | Graphql |
What users say
| Measure | Respond.io | Salesforce Einstein |
|---|---|---|
| Reddit sentimentThreads we track | 1 positive, 0 negative across 2 threads | Not published |
“respondio. Official subreddit for respond.io – the #1 customer conversation management platform. We’re reserving this space for future product discussions, community tips, and support resources.”r/
Respond.io vs Salesforce Einstein: common questions
Which is better, Respond.io or Salesforce Einstein?
On our 0-100 score Salesforce Einstein rates higher (69/100 against 59/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 17 data points above: read the rows that match what you are buying for.
How do Respond.io and Salesforce Einstein compare on the numbers?
Salesforce Einstein leads on our overall score (69/100 against 59/100), domain rating (92/100 against 74/100), headcount (76,453 against 100).
What do real users say about Respond.io and Salesforce Einstein?
Respond.io: 1 positive and 0 negative mentions across 2 Reddit threads we track.
Read the full Respond.io review and pricing or the Salesforce Einstein review and pricing. You can also browse other Respond.io alternatives we track.