OpenText vs ServiceNow
OpenText vs ServiceNow, compared side by side on 11 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: OpenText is on 9/100 and ServiceNow on 72/100.
Where each one leads
OpenText
- agent readiness: 50/100 against 25/100
ServiceNow
- our overall score: 72/100 against 9/100
At a glance
| Measure | OpenText | ServiceNow |
|---|---|---|
| What it is | Enterprise information management software and services provider. | Enterprise cloud software platform for service management and digital transformation. |
| Category | Enterprise Software, Information Management, Content Management, Business Process Management | Enterprise Software, IT Service Management (ITSM), Digital Workflow Platform, Cloud-based Workflow Automation |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Software |
| Founded | 1991 | 2003 |
| Headquarters | Waterloo, Canada | Santa Clara, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | OpenText | ServiceNow |
|---|---|---|
| Employees | Not published | 29,187 |
| Total funding | Not published | $69.0M |
| Latest round | Not published | Private Equity |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | OpenText | ServiceNow |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 9/100 | 72/100 |
| Traction | Not published | 59/100 |
| Team | Not published | 70/100 |
| Community | Not published | 8/100 |
| Search visibility | 5/100 | 25/100 |
| Quality | Not published | 90/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (50/100) | F (25/100) |
| Domain ratingLink authority, 0-100 | 86/100 | 87/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | OpenText | ServiceNow |
|---|---|---|
| Hosting | Not detected | AWS |
What users say
| Measure | OpenText | ServiceNow |
|---|---|---|
| Reddit sentimentThreads we track | 0 positive, 5 negative across 6 threads | Not published |
“OpenText is the worst company I’ve worked at. I joined during COVID right after finishing my Master’s from a top university. Role: Software Developer. I worked hard, got consistently good performance reviews, and delivered solid work. But e”r/waterloo
OpenText vs ServiceNow: common questions
Which is better, OpenText or ServiceNow?
On our 0-100 score ServiceNow rates higher (72/100 against 9/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 11 data points above: read the rows that match what you are buying for.
How do OpenText and ServiceNow compare on the numbers?
OpenText leads on agent readiness (50/100 against 25/100). ServiceNow leads on our overall score (72/100 against 9/100).
What do real users say about OpenText and ServiceNow?
OpenText: 0 positive and 5 negative mentions across 6 Reddit threads we track, mostly in r/waterloo.
Read the full OpenText review and pricing or the ServiceNow review and pricing. You can also browse other OpenText alternatives we track.