Medallia vs Verint

Medallia vs Verint, compared side by side on 19 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Medallia is on 70/100 and Verint on 39/100.

Medallia logo
MedalliaEnterprise experience management platform capturing customer and employee feedback to drive actionable business insights.
Try Medallia
Verint logo
VerintVerint provides actionable intelligence solutions for customer engagement, security, and fraud prevention.
Try Verint

Where each one leads

Medallia

  • our overall score: 70/100 against 39/100

Verint

  • agent readiness: 47/100 against 37/100
  • headcount: 4,354 against 1,915
  • funding raised: $2.1B against $340M
  • LinkedIn following: 199,686 against 141,037

At a glance

MeasureMedalliaVerint
What it isEnterprise experience management platform capturing customer and employee feedback to drive actionable business insights.Verint provides actionable intelligence solutions for customer engagement, security, and fraud prevention.
CategoryEnterprise Software, Customer Experience, Employee Experience Management, Market ResearchCustomer Engagement, Contact Center AI, Speech Analytics, Text Analytics
Sells toBusiness modelB2BB2B
OfferingPlatformSoftware
Founded2001Not published
HeadquartersPleasanton, United StatesMelville, United States
StatusActiveActive

Size, funding and growth

MeasureMedalliaVerint
Employees1,9154,354
Total funding$340M$2.1B
Latest roundSeries DNot published
Valuation$2.3BNot published
LinkedIn followers141,037199,686

StartupHub scores

Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.

MeasureMedalliaVerint
StartupHub scoreOur 0-100 rating70/10039/100
Traction60/10060/100
Team70/10030/100
Search visibility64/10022/100
Quality78/10035/100
Agent readinessHow well an AI agent can read and act on the siteF (37/100)D (47/100)
Domain ratingLink authority, 0-10084/10081/100

Technology

Detected on each public site, so it reflects the marketing stack as well as the product.

MeasureMedalliaVerint
HostingAWSSelf Managed
CDNCloudflareNot detected
CMSWordPressWordPress
FrameworksAlpinejs, Tailwind CSS, BootstrapJquery
AnalyticsGoogle Tag ManagerNot detected
Support stackNot detectedHubSpot

What users say

MeasureMedalliaVerint
Reddit sentimentThreads we trackNot published1 positive, 4 negative across 6 threads
Verint
Verint is back!! 🎉.   submitted by   /u/BrilliantChipmunk6   to   r/Progressiveinsurance [link]   [comments]
r/Progressiveinsurance

Medallia vs Verint: common questions

Which is better, Medallia or Verint?

On our 0-100 score Medallia rates higher (70/100 against 39/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 19 data points above: read the rows that match what you are buying for.

How do Medallia and Verint compare on the numbers?

Medallia leads on our overall score (70/100 against 39/100). Verint leads on agent readiness (47/100 against 37/100), headcount (4,354 against 1,915), funding raised ($2.1B against $340M), LinkedIn following (199,686 against 141,037).

What do real users say about Medallia and Verint?

Verint: 1 positive and 4 negative mentions across 6 Reddit threads we track, mostly in r/Progressiveinsurance.

Read the full Medallia review and pricing or the Verint review and pricing. You can also browse other Medallia alternatives we track.