Medallia vs sprinklr
Medallia vs sprinklr, compared side by side on 20 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Medallia is on 70/100 and sprinklr on 55/100.
Where each one leads
Medallia
- our overall score: 70/100 against 55/100
sprinklr
- agent readiness: 54/100 against 37/100
At a glance
| Measure | Medallia | sprinklr |
|---|---|---|
| What it is | Enterprise experience management platform capturing customer and employee feedback to drive actionable business insights. | Unified customer experience management (CXM) platform covering marketing, advertising, and more. |
| Category | Enterprise Software, Customer Experience, Employee Experience Management, Market Research | AI, SaaS, Customer Experience, Enterprise Software |
| Sells toBusiness model | B2B | B2B |
| Offering | Platform | Platform |
| Founded | 2001 | 2009 |
| Headquarters | Pleasanton, United States | New York, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Medallia | sprinklr |
|---|---|---|
| Employees | 1,915 | Not published |
| Total funding | $340M | $414M |
| Latest round | Series D | Series G |
| Valuation | $2.3B | $2.7B |
| LinkedIn followers | 141,037 | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Medallia | sprinklr |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 70/100 | 55/100 |
| Traction | 60/100 | 40/100 |
| Team | 70/100 | 30/100 |
| Search visibility | 64/100 | 17/100 |
| Quality | 78/100 | 78/100 |
| Agent readinessHow well an AI agent can read and act on the site | F (37/100) | D (54/100) |
| Domain ratingLink authority, 0-100 | 84/100 | 83/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Medallia | sprinklr |
|---|---|---|
| Hosting | AWS | AWS |
| CDN | Cloudflare | CloudFront |
| CMS | WordPress | Not detected |
| Frameworks | Alpinejs, Tailwind CSS, Bootstrap | Next.js, Tailwind CSS |
| Analytics | Google Tag Manager | Not detected |
Medallia vs sprinklr: common questions
Which is better, Medallia or sprinklr?
On our 0-100 score Medallia rates higher (70/100 against 55/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 20 data points above: read the rows that match what you are buying for.
How do Medallia and sprinklr compare on the numbers?
Medallia leads on our overall score (70/100 against 55/100). sprinklr leads on agent readiness (54/100 against 37/100).
Read the full Medallia review and pricing or the sprinklr review and pricing. You can also browse other Medallia alternatives we track.