Medallia vs Resolveloop
Medallia vs Resolveloop, compared side by side on 11 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Medallia is on 70/100 and Resolveloop on 6/100.
Where each one leads
Medallia
- our overall score: 70/100 against 6/100
- domain rating: 84/100 against 1/100
Resolveloop
- agent readiness: 46/100 against 37/100
At a glance
| Measure | Medallia | Resolveloop |
|---|---|---|
| What it is | Enterprise experience management platform capturing customer and employee feedback to drive actionable business insights. | Replaces traditional CSAT surveys with smart resolution verification for Zendesk, capturing actionable feedback. |
| Category | Enterprise Software, Customer Experience, Employee Experience Management, Market Research | Customer Support Automation, Customer Feedback, Helpdesk Software, Customer Experience |
| Sells toBusiness model | B2B | B2B |
| Offering | Platform | Software |
| Founded | 2001 | Not published |
| Headquarters | Pleasanton, United States | Not published |
| Status | Active | Active |
Size, funding and growth
| Measure | Medallia | Resolveloop |
|---|---|---|
| Employees | 1,915 | Not published |
| Total funding | $340M | Not published |
| Latest round | Series D | Not published |
| Valuation | $2.3B | Not published |
| LinkedIn followers | 141,037 | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Medallia | Resolveloop |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 70/100 | 6/100 |
| Traction | 60/100 | Not published |
| Team | 70/100 | Not published |
| Search visibility | 64/100 | Not published |
| Quality | 78/100 | Not published |
| Agent readinessHow well an AI agent can read and act on the site | F (37/100) | D (46/100) |
| Domain ratingLink authority, 0-100 | 84/100 | 1/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Medallia | Resolveloop |
|---|---|---|
| Hosting | AWS | Not detected |
| CDN | Cloudflare | Cloudflare |
| CMS | WordPress | Lovable |
| Frameworks | Alpinejs, Tailwind CSS, Bootstrap | Not detected |
| Analytics | Google Tag Manager | Reddit Pixel |
Medallia vs Resolveloop: common questions
Which is better, Medallia or Resolveloop?
On our 0-100 score Medallia rates higher (70/100 against 6/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 11 data points above: read the rows that match what you are buying for.
How do Medallia and Resolveloop compare on the numbers?
Medallia leads on our overall score (70/100 against 6/100), domain rating (84/100 against 1/100). Resolveloop leads on agent readiness (46/100 against 37/100).
Read the full Medallia review and pricing or the Resolveloop review and pricing. You can also browse other Medallia alternatives we track.