Medallia vs Peakon
Medallia vs Peakon, compared side by side on 22 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Medallia is on 70/100 and Peakon on 66/100.
Where each one leads
Medallia
- our overall score: 70/100 against 66/100
- headcount: 1,915 against 209
- funding raised: $340M against $67.0M
- LinkedIn following: 141,037 against 52,640
Peakon
- agent readiness: 46/100 against 37/100
At a glance
| Measure | Medallia | Peakon |
|---|---|---|
| What it is | Enterprise experience management platform capturing customer and employee feedback to drive actionable business insights. | Employee engagement platform focused on continuous listening. |
| Category | Enterprise Software, Customer Experience, Employee Experience Management, Market Research | Human Resources, Employee Engagement, HR Tech, People Analytics |
| Sells toBusiness model | B2B | B2B |
| Offering | Platform | Software |
| Founded | 2001 | 2014 |
| Headquarters | Pleasanton, United States | Copenhagen, Denmark |
| Status | Active | Active |
Size, funding and growth
| Measure | Medallia | Peakon |
|---|---|---|
| Employees | 1,915 | 209 |
| Open roles | Not published | 100 |
| Total funding | $340M | $67.0M |
| Latest round | Series D | Series B |
| Valuation | $2.3B | $700M |
| LinkedIn followers | 141,037 | 52,640 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Medallia | Peakon |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 70/100 | 66/100 |
| Traction | 60/100 | 59/100 |
| Team | 70/100 | 70/100 |
| Search visibility | 64/100 | 33/100 |
| Quality | 78/100 | 78/100 |
| Agent readinessHow well an AI agent can read and act on the site | F (37/100) | D (46/100) |
| Domain ratingLink authority, 0-100 | 84/100 | 87/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Medallia | Peakon |
|---|---|---|
| Hosting | AWS | Self Managed |
| CDN | Cloudflare | CloudFront |
| CMS | WordPress | Not detected |
| Frameworks | Alpinejs, Tailwind CSS, Bootstrap | Bootstrap |
| Analytics | Google Tag Manager | Not detected |
Medallia vs Peakon: common questions
Which is better, Medallia or Peakon?
On our 0-100 score Medallia rates higher (70/100 against 66/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 22 data points above: read the rows that match what you are buying for.
How do Medallia and Peakon compare on the numbers?
Medallia leads on our overall score (70/100 against 66/100), headcount (1,915 against 209), funding raised ($340M against $67.0M), LinkedIn following (141,037 against 52,640). Peakon leads on agent readiness (46/100 against 37/100).
Read the full Medallia review and pricing or the Peakon review and pricing. You can also browse other Medallia alternatives we track.