ManageEngine ServiceDesk Plus vs Micro Focus SMAX
ManageEngine ServiceDesk Plus vs Micro Focus SMAX, compared side by side on 11 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: ManageEngine ServiceDesk Plus is on 8/100 and Micro Focus SMAX on 38/100.
Where each one leads
ManageEngine ServiceDesk Plus
Leads on none of the measures we hold for both companies.
Micro Focus SMAX
- our overall score: 38/100 against 8/100
At a glance
| Measure | ManageEngine ServiceDesk Plus | Micro Focus SMAX |
|---|---|---|
| What it is | AI-driven IT help desk and asset management software for digital enterprises. | AI-powered service management and operations platform for IT and enterprise services. |
| Category | IT Service Management (ITSM), IT Service Management, IT Asset Management, Help Desk Software | IT Service Management (ITSM), IT Service Management, Enterprise Service Management, IT Asset Management |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Software |
| Founded | 1996 | 1976 |
| Headquarters | Pleasanton, United States | Newbury, United Kingdom |
| Status | Active | Active |
Size, funding and growth
| Measure | ManageEngine ServiceDesk Plus | Micro Focus SMAX |
|---|---|---|
| Total funding | Not published | $141M |
| Latest round | Not published | Series B |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | ManageEngine ServiceDesk Plus | Micro Focus SMAX |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 8/100 | 38/100 |
| Traction | Not published | 40/100 |
| Team | Not published | 30/100 |
| Search visibility | 3/100 | 3/100 |
| Quality | Not published | 45/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (53/100) | D (50/100) |
| Domain ratingLink authority, 0-100 | 82/100 | 86/100 |
ManageEngine ServiceDesk Plus vs Micro Focus SMAX: common questions
Which is better, ManageEngine ServiceDesk Plus or Micro Focus SMAX?
On our 0-100 score Micro Focus SMAX rates higher (38/100 against 8/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 11 data points above: read the rows that match what you are buying for.
How do ManageEngine ServiceDesk Plus and Micro Focus SMAX compare on the numbers?
Micro Focus SMAX leads on our overall score (38/100 against 8/100).
Read the full ManageEngine ServiceDesk Plus review and pricing or the Micro Focus SMAX review and pricing. You can also browse other ManageEngine ServiceDesk Plus alternatives we track.