Fin vs SolarWinds Service Desk
Fin vs SolarWinds Service Desk, compared side by side on 23 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Fin is on 71/100 and SolarWinds Service Desk on 61/100.
Where each one leads
Fin
- our overall score: 71/100 against 61/100
- agent readiness: 78/100 against 44/100
- funding raised: $546M against $105M
SolarWinds Service Desk
- headcount: 2,839 against 1,102
- headcount growth: +3.1% against -94.3%
- LinkedIn following: 318,739 against 188,372
At a glance
| Measure | Fin | SolarWinds Service Desk |
|---|---|---|
| What it is | AI-powered customer service platform for seamless human-AI collaboration. | Cloud-based IT Service Management (ITSM) and IT asset management solution. |
| Category | AI Agent, Conversational AI, Customer Service Automation, Help Desk Software | ITSM, IT Asset Management, Help Desk Software, Service Desk Software |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Platform |
| Founded | 2011 | 1999 |
| Headquarters | San Francisco, United States | Austin, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Fin | SolarWinds Service Desk |
|---|---|---|
| Employees | 1,102 | 2,839 |
| Headcount growthLast 12 months | -94.3% | +3.1% |
| Total funding | $546M | $105M |
| Latest round | Debt | Seed |
| Valuation | $1.3B | Not published |
| LinkedIn followers | 188,372 | 318,739 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Fin | SolarWinds Service Desk |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 71/100 | 61/100 |
| Traction | 60/100 | 60/100 |
| Team | 70/100 | 60/100 |
| Search visibility | 55/100 | 23/100 |
| Quality | 78/100 | 68/100 |
| Agent readinessHow well an AI agent can read and act on the site | B (78/100) | D (44/100) |
| Domain ratingLink authority, 0-100 | 91/100 | 85/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Fin | SolarWinds Service Desk |
|---|---|---|
| Hosting | Vercel | Netlify |
| CDN | Vercel | Netlify |
| Frameworks | Next.js | Next.js, Tailwind CSS |
| Payments | Apple PAY | Not detected |
| Open source | No | Yes |
Fin vs SolarWinds Service Desk: common questions
Which is better, Fin or SolarWinds Service Desk?
On our 0-100 score Fin rates higher (71/100 against 61/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 23 data points above: read the rows that match what you are buying for.
How do Fin and SolarWinds Service Desk compare on the numbers?
Fin leads on our overall score (71/100 against 61/100), agent readiness (78/100 against 44/100), funding raised ($546M against $105M). SolarWinds Service Desk leads on headcount (2,839 against 1,102), headcount growth (+3.1% against -94.3%), LinkedIn following (318,739 against 188,372).
Read the full Fin review and pricing or the SolarWinds Service Desk review and pricing. You can also browse other Fin alternatives we track.