Forrester Research vs Medallia
Forrester Research vs Medallia, compared side by side on 15 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Forrester Research is on Not scored yet and Medallia on 70/100.
Where each one leads
Forrester Research
- agent readiness: 46/100 against 37/100
- LinkedIn following: 390,780 against 141,037
Medallia
Leads on none of the measures we hold for both companies.
At a glance
| Measure | Forrester Research | Medallia |
|---|---|---|
| What it is | Global research and advisory firm providing insights on technology, market trends, and customer behavior. | Enterprise experience management platform capturing customer and employee feedback to drive actionable business insights. |
| Category | Market Research, Business Intelligence, Technology Research, Customer Experience | Enterprise Software, Customer Experience, Employee Experience Management, Market Research |
| Sells toBusiness model | B2B | B2B |
| Offering | Services | Platform |
| Founded | 1983 | 2001 |
| Headquarters | Boston, United States | Pleasanton, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Forrester Research | Medallia |
|---|---|---|
| Employees | 1,665 | 1,915 |
| Total funding | Not published | $340M |
| Latest round | Not published | Series D |
| Valuation | Not published | $2.3B |
| LinkedIn followers | 390,780 | 141,037 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Forrester Research | Medallia |
|---|---|---|
| StartupHub scoreOur 0-100 rating | Not published | 70/100 |
| Traction | Not published | 60/100 |
| Team | Not published | 70/100 |
| Search visibility | Not published | 64/100 |
| Quality | Not published | 78/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (46/100) | F (37/100) |
| Domain ratingLink authority, 0-100 | 91/100 | 84/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Forrester Research | Medallia |
|---|---|---|
| Hosting | Self Managed | AWS |
| CDN | Not detected | Cloudflare |
| CMS | WordPress | WordPress |
| Frameworks | Jquery, Bootstrap | Alpinejs, Tailwind CSS, Bootstrap |
| Analytics | Google Tag Manager | Google Tag Manager |
Forrester Research vs Medallia: common questions
Which is better, Forrester Research or Medallia?
On our 0-100 score Medallia rates higher (70/100 against Not scored yet). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 15 data points above: read the rows that match what you are buying for.
How do Forrester Research and Medallia compare on the numbers?
Forrester Research leads on agent readiness (46/100 against 37/100), LinkedIn following (390,780 against 141,037).
Read the full Forrester Research review and pricing or the Medallia review and pricing. You can also browse other Forrester Research alternatives we track.

