Essential AI vs Gainsight Customer Success

Essential AI vs Gainsight Customer Success, compared side by side on 21 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Essential AI is on 59/100 and Gainsight Customer Success on 70/100.

Essential AI logo
Essential AIDevelops full-stack AI products to automate workflows and enhance human-computer collaboration for enterprises.
Try Essential AI
Gainsight Customer Success logo
Gainsight Customer SuccessCustomer Success and Product Experience software platform for customer retention and growth.
Try Gainsight Customer Success

Where each one leads

Essential AI

Leads on none of the measures we hold for both companies.

Gainsight Customer Success

  • our overall score: 70/100 against 59/100
  • agent readiness: 47/100 against 42/100
  • domain rating: 79/100 against 48/100
  • headcount: 1,116 against 29
  • funding raised: $405M against $240M
  • LinkedIn following: 165,556 against 12,678

At a glance

MeasureEssential AIGainsight Customer Success
What it isDevelops full-stack AI products to automate workflows and enhance human-computer collaboration for enterprises.Customer Success and Product Experience software platform for customer retention and growth.
CategoryAI, SaaS, Enterprise Software, AutomationB2B SaaS, Enterprise Software, SaaS, Customer Success
Sells toBusiness modelB2BB2B
OfferingSoftwarePlatform
Founded20232009
HeadquartersSan Francisco, United StatesSan Francisco, United States
StatusActiveActive

Size, funding and growth

MeasureEssential AIGainsight Customer Success
Employees291,116
Headcount growthLast 12 monthsNot published+11.6%
Total funding$240M$405M
Latest roundSeries BSeries E
Valuation$1.0BNot published
LinkedIn followers12,678165,556

StartupHub scores

Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.

MeasureEssential AIGainsight Customer Success
StartupHub scoreOur 0-100 rating59/10070/100
Traction55/10060/100
Team60/10070/100
Search visibility35/10052/100
Quality65/10078/100
Agent readinessHow well an AI agent can read and act on the siteD (42/100)D (47/100)
Domain ratingLink authority, 0-10048/10079/100

Technology

Detected on each public site, so it reflects the marketing stack as well as the product.

MeasureEssential AIGainsight Customer Success
HostingVercelNot detected
CDNVercelCloudflare
CMSNot detectedWordPress
FrameworksNext.jsJquery, Bootstrap
AnalyticsNot detectedGoogle Tag Manager
Open sourceYesNo

What users say

MeasureEssential AIGainsight Customer Success
Reddit sentimentThreads we track0 positive, 2 negative across 3 threadsNot published
Essential AI
“Nvidia quietly acquihires Essential AI team, including Transformer coauthor Ashish Vaswani. Vaswani was struggling to raise money for his AI company.. If the Transformer paper author is struggling to raise money, then the bubble is about to”
r/theprimeagen

Essential AI vs Gainsight Customer Success: common questions

Which is better, Essential AI or Gainsight Customer Success?

On our 0-100 score Gainsight Customer Success rates higher (70/100 against 59/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 21 data points above: read the rows that match what you are buying for.

How do Essential AI and Gainsight Customer Success compare on the numbers?

Gainsight Customer Success leads on our overall score (70/100 against 59/100), agent readiness (47/100 against 42/100), domain rating (79/100 against 48/100), headcount (1,116 against 29), funding raised ($405M against $240M), LinkedIn following (165,556 against 12,678).

What do real users say about Essential AI and Gainsight Customer Success?

Essential AI: 0 positive and 2 negative mentions across 3 Reddit threads we track, mostly in r/theprimeagen.

Read the full Essential AI review and pricing or the Gainsight Customer Success review and pricing. You can also browse other Essential AI alternatives we track.