DevRev Inc. vs Freshworks
DevRev Inc. vs Freshworks, compared side by side on 19 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: DevRev Inc. is on 64/100 and Freshworks on 56/100.
Where each one leads
DevRev Inc.
- our overall score: 64/100 against 56/100
Freshworks
- agent readiness: 46/100 against 21/100
- domain rating: 90/100 against 74/100
At a glance
| Measure | DevRev Inc. | Freshworks |
|---|---|---|
| What it is | AI-native platform unifying customer support and product development with a knowledge graph. | Cloud-based software company providing AI-powered customer service, IT service management, and CRM solutions. |
| Category | AI-native platform, Customer Support, Product Development, Knowledge Graph | AI, SaaS, CRM, ITSM |
| Sells toBusiness model | B2B | B2B |
| Offering | Platform | Software |
| Founded | 2020 | 2010 |
| Headquarters | Palo Alto, United States | San Mateo, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | DevRev Inc. | Freshworks |
|---|---|---|
| Employees | 938 | Not published |
| Total funding | $151M | $150M |
| Latest round | Series A | Series H |
| Valuation | $1.1B | $3.5B |
| LinkedIn followers | 57,157 | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | DevRev Inc. | Freshworks |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 64/100 | 56/100 |
| Traction | 60/100 | 40/100 |
| Team | 50/100 | Not published |
| Community | 8/100 | 8/100 |
| Search visibility | 51/100 | 25/100 |
| Quality | 76/100 | 83/100 |
| Agent readinessHow well an AI agent can read and act on the site | F (21/100) | D (46/100) |
| Domain ratingLink authority, 0-100 | 74/100 | 90/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | DevRev Inc. | Freshworks |
|---|---|---|
| Hosting | Vercel | AWS |
| CDN | Vercel | Cloudflare |
DevRev Inc. vs Freshworks: common questions
Which is better, DevRev Inc. or Freshworks?
On our 0-100 score DevRev Inc. rates higher (64/100 against 56/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 19 data points above: read the rows that match what you are buying for.
How do DevRev Inc. and Freshworks compare on the numbers?
DevRev Inc. leads on our overall score (64/100 against 56/100). Freshworks leads on agent readiness (46/100 against 21/100), domain rating (90/100 against 74/100).
Read the full DevRev Inc. review and pricing or the Freshworks review and pricing. You can also browse other DevRev Inc. alternatives we track.