Definite vs Medallia
Definite vs Medallia, compared side by side on 20 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Definite is on 37/100 and Medallia on 70/100.
Where each one leads
Definite
- agent readiness: 57/100 against 37/100
Medallia
- our overall score: 70/100 against 37/100
- domain rating: 84/100 against 47/100
- headcount: 1,915 against 6
- funding raised: $340M against $17.0M
- LinkedIn following: 141,037 against 2,514
At a glance
| Measure | Definite | Medallia |
|---|---|---|
| What it is | Definite is an AI-powered platform that helps businesses analyze and understand their customer feedback to improve products and services. | Enterprise experience management platform capturing customer and employee feedback to drive actionable business insights. |
| Category | Customer Feedback Management, Sentiment Analysis, Text Analytics, Product Analytics | Enterprise Software, Customer Experience, Employee Experience Management, Market Research |
| Sells toBusiness model | B2B | B2B |
| Offering | Platform | Platform |
| Founded | Not published | 2001 |
| Headquarters | San Francisco, United States | Pleasanton, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Definite | Medallia |
|---|---|---|
| Employees | 6 | 1,915 |
| Total funding | $17.0M | $340M |
| Latest round | Seed | Series D |
| Valuation | Not published | $2.3B |
| LinkedIn followers | 2,514 | 141,037 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Definite | Medallia |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 37/100 | 70/100 |
| Traction | 45/100 | 60/100 |
| Team | Not published | 70/100 |
| Search visibility | 37/100 | 64/100 |
| Quality | 40/100 | 78/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (57/100) | F (37/100) |
| Domain ratingLink authority, 0-100 | 47/100 | 84/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Definite | Medallia |
|---|---|---|
| Hosting | Vercel | AWS |
| CDN | Vercel | Cloudflare |
| CMS | Ghost | WordPress |
| Frameworks | Next.js, Bootstrap | Alpinejs, Tailwind CSS, Bootstrap |
| Analytics | Not detected | Google Tag Manager |
Definite vs Medallia: common questions
Which is better, Definite or Medallia?
On our 0-100 score Medallia rates higher (70/100 against 37/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 20 data points above: read the rows that match what you are buying for.
How do Definite and Medallia compare on the numbers?
Definite leads on agent readiness (57/100 against 37/100). Medallia leads on our overall score (70/100 against 37/100), domain rating (84/100 against 47/100), headcount (1,915 against 6), funding raised ($340M against $17.0M), LinkedIn following (141,037 against 2,514).
Read the full Definite review and pricing or the Medallia review and pricing. You can also browse other Definite alternatives we track.