Decagon vs Sorteet
Decagon vs Sorteet, compared side by side on 11 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Decagon is on 68/100 and Sorteet on 2/100.
Where each one leads
Decagon
- our overall score: 68/100 against 2/100
Sorteet
Leads on none of the measures we hold for both companies.
At a glance
| Measure | Decagon | Sorteet |
|---|---|---|
| What it is | AI-powered customer support platform that uses autonomous AI agents to resolve complex customer inquiries. | Sorteet reads your emails and documents from HMRC, NHS, DVLA, council tax and utilities, extracts deadlines, and reminds you before they matter. |
| Category | AI Agent, Conversational AI, Customer Service Automation, Enterprise Software | Life Admin, Personal Finance, Document Automation, AI Agent |
| Sells toBusiness model | B2B | B2C |
| Offering | Platform | Software |
| Founded | 2023 | 2026 |
| Headquarters | San Francisco, United States | London, United Kingdom |
| Status | Active | Active |
Size, funding and growth
| Measure | Decagon | Sorteet |
|---|---|---|
| Employees | 481 | Not published |
| Headcount growthLast 12 months | +205.0% | Not published |
| Total funding | $491M | Not published |
| Latest round | Series D | Not published |
| Valuation | $4.5B | Not published |
| LinkedIn followers | 65,729 | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Decagon | Sorteet |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 68/100 | 2/100 |
| Traction | 60/100 | Not published |
| Team | 30/100 | Not published |
| Community | 8/100 | Not published |
| Search visibility | 80/100 | Not published |
| Quality | 78/100 | Not published |
| Agent readinessHow well an AI agent can read and act on the site | D (54/100) | D (53/100) |
| Domain ratingLink authority, 0-100 | 72/100 | Not published |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Decagon | Sorteet |
|---|---|---|
| Hosting | Vercel | Self Managed |
| CDN | Cloudflare | Not detected |
| CMS | Webflow | Not detected |
| Analytics | Google Tag Manager, Segment, Facebook Pixel | Not detected |
| Support stack | HubSpot | Not detected |
What users say
| Measure | Decagon | Sorteet |
|---|---|---|
| Reddit sentimentThreads we track | 1 positive, 0 negative across 5 threads | 1 positive, 0 negative across 1 thread |
“Decagon just raised $250M at $4.5B. AI customer support is eating a $500B market and nobody's pricing the losers correctly.. Decagon AI autonomous customer support agents raised $250M in a Series D at a $4.5B valuation, led by Coatue and In”r/wallstreet
“Sorteet - reads your email and post for real deadlines. Built it after a fake Royal Mail text got my card into someone else's Google Wallet.. Mid 2025 I got a text saying Royal Mail were holding a parcel and needed a small fee to release it”r/SideProject
Decagon vs Sorteet: common questions
Which is better, Decagon or Sorteet?
On our 0-100 score Decagon rates higher (68/100 against 2/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 11 data points above: read the rows that match what you are buying for.
How do Decagon and Sorteet compare on the numbers?
Decagon leads on our overall score (68/100 against 2/100).
What do real users say about Decagon and Sorteet?
Decagon: 1 positive and 0 negative mentions across 5 Reddit threads we track, mostly in r/wallstreet. Sorteet: 1 positive and 0 negative mentions across 1 Reddit threads we track, mostly in r/SideProject.
Read the full Decagon review and pricing or the Sorteet review and pricing. You can also browse other Decagon alternatives we track.