Decagon vs Sopheris
Decagon vs Sopheris, compared side by side on 9 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Decagon is on 68/100 and Sopheris on 6/100.
Where each one leads
Decagon
- our overall score: 68/100 against 6/100
- agent readiness: 54/100 against 35/100
- domain rating: 72/100 against 38/100
Sopheris
Leads on none of the measures we hold for both companies.
At a glance
| Measure | Decagon | Sopheris |
|---|---|---|
| What it is | AI-powered customer support platform that uses autonomous AI agents to resolve complex customer inquiries. | Sopheris offers a platform with one intelligence layer supporting multiple operational applications for controlled and auditable operations. |
| Category | AI Agent, Conversational AI, Customer Service Automation, Enterprise Software | AI Infrastructure, Data Platform, Intelligence Layer, Operational Apps |
| Sells toBusiness model | B2B | B2B |
| Offering | Platform | Platform |
| Founded | 2023 | Not published |
| Headquarters | San Francisco, United States | Not published |
| Status | Active | Active |
Size, funding and growth
| Measure | Decagon | Sopheris |
|---|---|---|
| Employees | 481 | Not published |
| Headcount growthLast 12 months | +205.0% | Not published |
| Total funding | $491M | Not published |
| Latest round | Series D | Not published |
| Valuation | $4.5B | Not published |
| LinkedIn followers | 65,729 | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Decagon | Sopheris |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 68/100 | 6/100 |
| Traction | 60/100 | Not published |
| Team | 30/100 | Not published |
| Community | 8/100 | Not published |
| Search visibility | 80/100 | Not published |
| Quality | 78/100 | Not published |
| Agent readinessHow well an AI agent can read and act on the site | D (54/100) | F (35/100) |
| Domain ratingLink authority, 0-100 | 72/100 | 38/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Decagon | Sopheris |
|---|---|---|
| Hosting | Vercel | Not detected |
| CDN | Cloudflare | Cloudflare |
| CMS | Webflow | Not detected |
| Analytics | Google Tag Manager, Segment, Facebook Pixel | Not detected |
| Support stack | HubSpot | Not detected |
What users say
| Measure | Decagon | Sopheris |
|---|---|---|
| Reddit sentimentThreads we track | 1 positive, 0 negative across 5 threads | Not published |
“Decagon just raised $250M at $4.5B. AI customer support is eating a $500B market and nobody's pricing the losers correctly.. Decagon AI autonomous customer support agents raised $250M in a Series D at a $4.5B valuation, led by Coatue and In”r/wallstreet
Decagon vs Sopheris: common questions
Which is better, Decagon or Sopheris?
On our 0-100 score Decagon rates higher (68/100 against 6/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 9 data points above: read the rows that match what you are buying for.
How do Decagon and Sopheris compare on the numbers?
Decagon leads on our overall score (68/100 against 6/100), agent readiness (54/100 against 35/100), domain rating (72/100 against 38/100).
What do real users say about Decagon and Sopheris?
Decagon: 1 positive and 0 negative mentions across 5 Reddit threads we track, mostly in r/wallstreet.
Read the full Decagon review and pricing or the Sopheris review and pricing. You can also browse other Decagon alternatives we track.