Decagon vs Questomer
Decagon vs Questomer, compared side by side on 14 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Decagon is on 62/100 and Questomer on 28/100.
Where each one leads
Decagon
- our overall score: 62/100 against 28/100
- agent readiness: 54/100 against 22/100
- headcount: 541 against 2
- LinkedIn following: 72,158 against 457
Questomer
Leads on none of the measures we hold for both companies.
At a glance
| Measure | Decagon | Questomer |
|---|---|---|
| What it is | Decagon builds AI-native customer support agents that autonomously resolve customer issues across multiple channels. | Success Intelligence Platform to measure, exceed KPIs, and boost NRR for Customer Success teams. |
| Category | Customer Support, Artificial Intelligence, AI Agent, Conversational AI | Customer Support, Customer Service, Customer Success, Enterprise |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Software |
| Founded | 2023 | 2021 |
| Headquarters | San Francisco, United States | Not published |
| Status | Active | Inactive |
Size, funding and growth
| Measure | Decagon | Questomer |
|---|---|---|
| Employees | 541 | 2 |
| Total funding | $166M | Not published |
| Latest round | Series C | Bootstrapped |
| Valuation | $1.5B | Not published |
| LinkedIn followers | 72,158 | 457 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Decagon | Questomer |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 62/100 | 28/100 |
| Traction | 60/100 | 5/100 |
| Team | 30/100 | 60/100 |
| Search visibility | 23/100 | 19/100 |
| Quality | 78/100 | Not published |
| Agent readinessHow well an AI agent can read and act on the site | D (54/100) | F (22/100) |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Decagon | Questomer |
|---|---|---|
| Hosting | Vercel | Not detected |
| CDN | Cloudflare | Not detected |
| CMS | Webflow | Not detected |
| Analytics | Google Tag Manager, Segment, Facebook Pixel | Not detected |
| Support stack | HubSpot | Not detected |
Decagon vs Questomer: common questions
Which is better, Decagon or Questomer?
On our 0-100 score Decagon rates higher (62/100 against 28/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 14 data points above: read the rows that match what you are buying for.
How do Decagon and Questomer compare on the numbers?
Decagon leads on our overall score (62/100 against 28/100), agent readiness (54/100 against 22/100), headcount (541 against 2), LinkedIn following (72,158 against 457).
Read the full Decagon review and pricing or the Questomer review and pricing. You can also browse other Decagon alternatives we track.