Ctrl vs Gainsight Customer Success
Ctrl vs Gainsight Customer Success, compared side by side on 20 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Ctrl is on 53/100 and Gainsight Customer Success on 70/100.
Where each one leads
Ctrl
Leads on none of the measures we hold for both companies.
Gainsight Customer Success
- our overall score: 70/100 against 53/100
- agent readiness: 47/100 against 40/100
- domain rating: 79/100 against 22/100
- headcount: 1,116 against 8
- headcount growth: +11.6% against -24.5%
- funding raised: $405M against $8.0M
- LinkedIn following: 165,556 against 740
At a glance
| Measure | Ctrl | Gainsight Customer Success |
|---|---|---|
| What it is | Empowers sales and customer success professionals with custom data workspaces for faster customer insights. | Customer Success and Product Experience software platform for customer retention and growth. |
| Category | Enterprise, Customer Engagement, Customer Intelligence, Sales | B2B SaaS, Enterprise Software, SaaS, Customer Success |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Platform |
| Founded | 2021 | 2009 |
| Headquarters | San Francisco, United States | San Francisco, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Ctrl | Gainsight Customer Success |
|---|---|---|
| Employees | 8 | 1,116 |
| Headcount growthLast 12 months | -24.5% | +11.6% |
| Total funding | $8.0M | $405M |
| Latest round | Seed | Series E |
| LinkedIn followers | 740 | 165,556 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Ctrl | Gainsight Customer Success |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 53/100 | 70/100 |
| Traction | 44/100 | 60/100 |
| Team | 60/100 | 70/100 |
| Search visibility | 30/100 | 52/100 |
| Quality | 58/100 | 78/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (40/100) | D (47/100) |
| Domain ratingLink authority, 0-100 | 22/100 | 79/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Ctrl | Gainsight Customer Success |
|---|---|---|
| CDN | Cloudflare | Cloudflare |
| CMS | Not detected | WordPress |
| Frameworks | Not detected | Jquery, Bootstrap |
| Analytics | Not detected | Google Tag Manager |
Ctrl vs Gainsight Customer Success: common questions
Which is better, Ctrl or Gainsight Customer Success?
On our 0-100 score Gainsight Customer Success rates higher (70/100 against 53/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 20 data points above: read the rows that match what you are buying for.
How do Ctrl and Gainsight Customer Success compare on the numbers?
Gainsight Customer Success leads on our overall score (70/100 against 53/100), agent readiness (47/100 against 40/100), domain rating (79/100 against 22/100), headcount (1,116 against 8), headcount growth (+11.6% against -24.5%), funding raised ($405M against $8.0M), LinkedIn following (165,556 against 740).
Read the full Ctrl review and pricing or the Gainsight Customer Success review and pricing. You can also browse other Ctrl alternatives we track.