Creatio vs Freshworks
Creatio vs Freshworks, compared side by side on 15 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Creatio is on 62/100 and Freshworks on 56/100.
Where each one leads
Creatio
- our overall score: 62/100 against 56/100
- agent readiness: 55/100 against 46/100
- funding raised: $200M against $150M
Freshworks
- domain rating: 90/100 against 77/100
At a glance
| Measure | Creatio | Freshworks |
|---|---|---|
| What it is | An AI-native no-code platform for automating CRM and enterprise workflows. | Cloud-based software company providing AI-powered customer service, IT service management, and CRM solutions. |
| Category | Artificial Intelligence, Enterprise Software, Automation, Agentic AI | AI, SaaS, CRM, ITSM |
| Sells toBusiness model | B2B | B2B |
| Offering | Platform | Software |
| Founded | 2014 | 2010 |
| Headquarters | Boston, United States | San Mateo, United States |
| Status | Inactive | Active |
Size, funding and growth
| Measure | Creatio | Freshworks |
|---|---|---|
| Total funding | $200M | $150M |
| Latest round | Series D | Series H |
| Valuation | $1.2B | $3.5B |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Creatio | Freshworks |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 62/100 | 56/100 |
| Traction | 39/100 | 40/100 |
| Community | 15/100 | 8/100 |
| Search visibility | Not published | 25/100 |
| Quality | Not published | 83/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (55/100) | D (46/100) |
| Domain ratingLink authority, 0-100 | 77/100 | 90/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Creatio | Freshworks |
|---|---|---|
| Hosting | Not detected | AWS |
| CDN | Not detected | Cloudflare |
Creatio vs Freshworks: common questions
Which is better, Creatio or Freshworks?
On our 0-100 score Creatio rates higher (62/100 against 56/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 15 data points above: read the rows that match what you are buying for.
How do Creatio and Freshworks compare on the numbers?
Creatio leads on our overall score (62/100 against 56/100), agent readiness (55/100 against 46/100), funding raised ($200M against $150M). Freshworks leads on domain rating (90/100 against 77/100).
Read the full Creatio review and pricing or the Freshworks review and pricing. You can also browse other Creatio alternatives we track.