Catalyst vs Totango
Catalyst vs Totango, compared side by side on 20 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Catalyst is on 52/100 and Totango on 61/100.
Where each one leads
Catalyst
- funding raised: $281M against $128M
Totango
- our overall score: 61/100 against 52/100
- domain rating: 73/100 against 57/100
At a glance
| Measure | Catalyst | Totango |
|---|---|---|
| What it is | Customer success platform that helps businesses retain and grow their customer base. | Totango provides enterprise customer success software designed for unlimited scalability, helping cross-functional teams drive productivity, retention, and expansion. |
| Category | Customer Success Platform, Customer Retention, Churn Prediction, Customer Engagement | Enterprise, Customer Success, Customer Success Platform, Customer Success Software |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Software |
| Founded | 2017 | 2010 |
| Headquarters | New York, United States | San Mateo, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Catalyst | Totango |
|---|---|---|
| Employees | Not published | 133 |
| Headcount growthLast 12 months | Not published | -3.0% |
| Total funding | $281M | $128M |
| Latest round | Funding Round | Series D |
| LinkedIn followers | Not published | 44,152 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Catalyst | Totango |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 52/100 | 61/100 |
| Traction | 40/100 | 60/100 |
| Team | 30/100 | 60/100 |
| Community | 15/100 | Not published |
| Search visibility | 11/100 | 31/100 |
| Quality | 68/100 | 68/100 |
| Agent readinessHow well an AI agent can read and act on the site | F (38/100) | D (42/100) |
| Domain ratingLink authority, 0-100 | 57/100 | 73/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Catalyst | Totango |
|---|---|---|
| CDN | Cloudflare | Cloudflare |
| CMS | Webflow | Webflow |
| Analytics | Google Analytics 4, Google Tag Manager, Hotjar, Linkedin Insight +1 more | Google Tag Manager, Linkedin Insight |
| Support stack | HubSpot | HubSpot |
What users say
| Measure | Catalyst | Totango |
|---|---|---|
| Reddit sentimentThreads we track | Not published | 0 positive, 3 negative across 6 threads |
“Built a free tool that evaluates CS platforms (Gainsight, ChurnZero, Totango etc) by talking to their AI agents and checking every claim. If you've evaluated CS platforms recently, you know how hard it is to tell which vendor's claims are r”r/CustomerSuccess
Catalyst vs Totango: common questions
Which is better, Catalyst or Totango?
On our 0-100 score Totango rates higher (61/100 against 52/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 20 data points above: read the rows that match what you are buying for.
How do Catalyst and Totango compare on the numbers?
Catalyst leads on funding raised ($281M against $128M). Totango leads on our overall score (61/100 against 52/100), domain rating (73/100 against 57/100).
What do real users say about Catalyst and Totango?
Totango: 0 positive and 3 negative mentions across 6 Reddit threads we track, mostly in r/CustomerSuccess.
Read the full Catalyst review and pricing or the Totango review and pricing. You can also browse other Catalyst alternatives we track.