Catalyst vs Gainsight Customer Success
Catalyst vs Gainsight Customer Success, compared side by side on 19 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Catalyst is on 52/100 and Gainsight Customer Success on 70/100.
Where each one leads
Catalyst
Leads on none of the measures we hold for both companies.
Gainsight Customer Success
- our overall score: 70/100 against 52/100
- agent readiness: 47/100 against 38/100
- domain rating: 79/100 against 57/100
- funding raised: $405M against $281M
At a glance
| Measure | Catalyst | Gainsight Customer Success |
|---|---|---|
| What it is | Customer success platform that helps businesses retain and grow their customer base. | Customer Success and Product Experience software platform for customer retention and growth. |
| Category | Customer Success Platform, Customer Retention, Churn Prediction, Customer Engagement | B2B SaaS, Enterprise Software, SaaS, Customer Success |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Platform |
| Founded | 2017 | 2009 |
| Headquarters | New York, United States | San Francisco, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Catalyst | Gainsight Customer Success |
|---|---|---|
| Employees | Not published | 1,116 |
| Headcount growthLast 12 months | Not published | +11.6% |
| Total funding | $281M | $405M |
| Latest round | Funding Round | Series E |
| LinkedIn followers | Not published | 165,556 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Catalyst | Gainsight Customer Success |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 52/100 | 70/100 |
| Traction | 40/100 | 60/100 |
| Team | 30/100 | 70/100 |
| Community | 15/100 | Not published |
| Search visibility | 11/100 | 52/100 |
| Quality | 68/100 | 78/100 |
| Agent readinessHow well an AI agent can read and act on the site | F (38/100) | D (47/100) |
| Domain ratingLink authority, 0-100 | 57/100 | 79/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Catalyst | Gainsight Customer Success |
|---|---|---|
| CDN | Cloudflare | Cloudflare |
| CMS | Webflow | WordPress |
| Frameworks | Not detected | Jquery, Bootstrap |
| Analytics | Google Analytics 4, Google Tag Manager, Hotjar, Linkedin Insight +1 more | Google Tag Manager |
| Support stack | HubSpot | Not detected |
Catalyst vs Gainsight Customer Success: common questions
Which is better, Catalyst or Gainsight Customer Success?
On our 0-100 score Gainsight Customer Success rates higher (70/100 against 52/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 19 data points above: read the rows that match what you are buying for.
How do Catalyst and Gainsight Customer Success compare on the numbers?
Gainsight Customer Success leads on our overall score (70/100 against 52/100), agent readiness (47/100 against 38/100), domain rating (79/100 against 57/100), funding raised ($405M against $281M).
Read the full Catalyst review and pricing or the Gainsight Customer Success review and pricing. You can also browse other Catalyst alternatives we track.