Assembled vs Zendesk
Assembled vs Zendesk, compared side by side on 19 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Assembled is on 54/100 and Zendesk on 62/100.
Where each one leads
Assembled
- funding raised: $28.0M against $500K
Zendesk
- our overall score: 62/100 against 54/100
- agent readiness: 61/100 against 21/100
- domain rating: 93/100 against 65/100
- headcount: 6,706 against 145
At a glance
| Measure | Assembled | Zendesk |
|---|---|---|
| What it is | A workforce management platform for modern customer support operations. | Cloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools. |
| Category | HR Tech, Workforce Management, Customer Support, Contact Center AI | Customer Service, Software, AI, SaaS |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Software |
| Founded | 2018 | 2007 |
| Headquarters | San Francisco, USA | San Francisco, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Assembled | Zendesk |
|---|---|---|
| Employees | 145 | 6,706 |
| Total funding | $28.0M | $500K |
| Latest round | Series B | Seed |
| Valuation | Not published | $10B |
| LinkedIn followers | 11,540 | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Assembled | Zendesk |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 54/100 | 62/100 |
| Traction | 57/100 | 48/100 |
| Team | Not published | 30/100 |
| Community | 13/100 | Not published |
| Search visibility | 45/100 | 33/100 |
| Quality | 68/100 | 81/100 |
| Agent readinessHow well an AI agent can read and act on the site | F (21/100) | C (61/100) |
| Domain ratingLink authority, 0-100 | 65/100 | 93/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Assembled | Zendesk |
|---|---|---|
| CDN | Cloudflare | Cloudflare |
| CMS | Webflow | Not detected |
| Frameworks | Not detected | Next.js |
| Analytics | Google Tag Manager | Google Tag Manager |
| Support stack | Not detected | Zendesk |
| Open source | No | Yes |
What users say
| Measure | Assembled | Zendesk |
|---|---|---|
| Community ratingVisitor votes on StartupHub | 5.0/5 from 1 vote | Not published |
Assembled vs Zendesk: common questions
Which is better, Assembled or Zendesk?
On our 0-100 score Zendesk rates higher (62/100 against 54/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 19 data points above: read the rows that match what you are buying for.
How do Assembled and Zendesk compare on the numbers?
Assembled leads on funding raised ($28.0M against $500K). Zendesk leads on our overall score (62/100 against 54/100), agent readiness (61/100 against 21/100), domain rating (93/100 against 65/100), headcount (6,706 against 145).
Read the full Assembled review and pricing or the Zendesk review and pricing. You can also browse other Assembled alternatives we track.