Ask-AI vs Totango
Ask-AI vs Totango, compared side by side on 22 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Ask-AI is on 58/100 and Totango on 61/100.
Where each one leads
Ask-AI
- headcount growth: +58.5% against -3.0%
Totango
- domain rating: 73/100 against 36/100
- headcount: 133 against 100
- funding raised: $128M against $20.0M
- LinkedIn following: 44,152 against 6,946
At a glance
| Measure | Ask-AI | Totango |
|---|---|---|
| What it is | Ask-AI empowers B2B SaaS support teams with AI agents, support analytics, and no-code automation—boosting customer experience, efficiency, and ROI. | Totango provides enterprise customer success software designed for unlimited scalability, helping cross-functional teams drive productivity, retention, and expansion. |
| Category | Enterprise, Customer Engagement, Knowledge Management, Generative AI | Enterprise, Customer Success, Customer Success Platform, Customer Success Software |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Software |
| Founded | 2018 | 2010 |
| Headquarters | San Francisco, United States | San Mateo, United States |
| Status | Inactive | Active |
Size, funding and growth
| Measure | Ask-AI | Totango |
|---|---|---|
| Employees | 100 | 133 |
| Headcount growthLast 12 months | +58.5% | -3.0% |
| Total funding | $20.0M | $128M |
| Latest round | Series A | Series D |
| LinkedIn followers | 6,946 | 44,152 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Ask-AI | Totango |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 58/100 | 61/100 |
| Traction | 57/100 | 60/100 |
| Team | 70/100 | 60/100 |
| Community | 8/100 | Not published |
| Search visibility | 50/100 | 31/100 |
| Quality | 58/100 | 68/100 |
| Agent readinessHow well an AI agent can read and act on the site | F (39/100) | D (42/100) |
| Domain ratingLink authority, 0-100 | 36/100 | 73/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Ask-AI | Totango |
|---|---|---|
| CDN | Cloudflare | Cloudflare |
| CMS | Webflow | Webflow |
| Analytics | Google Tag Manager | Google Tag Manager, Linkedin Insight |
| Support stack | Not detected | HubSpot |
What users say
| Measure | Ask-AI | Totango |
|---|---|---|
| Reddit sentimentThreads we track | Not published | 0 positive, 3 negative across 6 threads |
“Built a free tool that evaluates CS platforms (Gainsight, ChurnZero, Totango etc) by talking to their AI agents and checking every claim. If you've evaluated CS platforms recently, you know how hard it is to tell which vendor's claims are r”r/CustomerSuccess
Ask-AI vs Totango: common questions
Which is better, Ask-AI or Totango?
On our 0-100 score Totango rates higher (61/100 against 58/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 22 data points above: read the rows that match what you are buying for.
How do Ask-AI and Totango compare on the numbers?
Ask-AI leads on headcount growth (+58.5% against -3.0%). Totango leads on domain rating (73/100 against 36/100), headcount (133 against 100), funding raised ($128M against $20.0M), LinkedIn following (44,152 against 6,946).
What do real users say about Ask-AI and Totango?
Totango: 0 positive and 3 negative mentions across 6 Reddit threads we track, mostly in r/CustomerSuccess.
Read the full Ask-AI review and pricing or the Totango review and pricing. You can also browse other Ask-AI alternatives we track.