ASAPP vs Zendesk
ASAPP vs Zendesk, compared side by side on 20 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: ASAPP is on 20/100 and Zendesk on 62/100.
Where each one leads
ASAPP
- funding raised: $305M against $500K
Zendesk
- our overall score: 62/100 against 20/100
- agent readiness: 61/100 against 40/100
- domain rating: 93/100 against 63/100
- headcount: 6,706 against 398
At a glance
| Measure | ASAPP | Zendesk |
|---|---|---|
| What it is | AI-powered platform for customer and employee experience automation. | Cloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools. |
| Category | Conversational AI, Customer Service Automation, Contact Center AI, AI Agent | Customer Service, Software, AI, SaaS |
| Sells toBusiness model | B2B | B2B |
| Offering | Platform | Software |
| Founded | 2014 | 2007 |
| Headquarters | New York, United States | San Francisco, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | ASAPP | Zendesk |
|---|---|---|
| Employees | 398 | 6,706 |
| Total funding | $305M | $500K |
| Latest round | Series C | Seed |
| Valuation | $1.6B | $10B |
| LinkedIn followers | 46,924 | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | ASAPP | Zendesk |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 20/100 | 62/100 |
| Traction | 40/100 | 48/100 |
| Team | Not published | 30/100 |
| Community | 15/100 | Not published |
| Search visibility | 14/100 | 33/100 |
| Quality | Not published | 81/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (40/100) | C (61/100) |
| Domain ratingLink authority, 0-100 | 63/100 | 93/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | ASAPP | Zendesk |
|---|---|---|
| CDN | Cloudflare | Cloudflare |
| CMS | Webflow | Not detected |
| Frameworks | Not detected | Next.js |
| Analytics | Google Tag Manager | Google Tag Manager |
| Support stack | Zendesk | Zendesk |
| Open source | No | Yes |
ASAPP vs Zendesk: common questions
Which is better, ASAPP or Zendesk?
On our 0-100 score Zendesk rates higher (62/100 against 20/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 20 data points above: read the rows that match what you are buying for.
How do ASAPP and Zendesk compare on the numbers?
ASAPP leads on funding raised ($305M against $500K). Zendesk leads on our overall score (62/100 against 20/100), agent readiness (61/100 against 40/100), domain rating (93/100 against 63/100), headcount (6,706 against 398).
Read the full ASAPP review and pricing or the Zendesk review and pricing. You can also browse other ASAPP alternatives we track.