Ambassador vs Gainsight Customer Success
Ambassador vs Gainsight Customer Success, compared side by side on 20 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Ambassador is on 56/100 and Gainsight Customer Success on 70/100.
Where each one leads
Ambassador
Leads on none of the measures we hold for both companies.
Gainsight Customer Success
- our overall score: 70/100 against 56/100
- headcount: 1,116 against 43
- funding raised: $405M against $20.0M
- LinkedIn following: 165,556 against 4,542
At a glance
| Measure | Ambassador | Gainsight Customer Success |
|---|---|---|
| What it is | Platform for customer advocacy and referral programs, driving growth through word-of-mouth marketing. | Customer Success and Product Experience software platform for customer retention and growth. |
| Category | Customer Advocacy, Referral Marketing, Word-of-Mouth Marketing, Marketing Automation | B2B SaaS, Enterprise Software, SaaS, Customer Success |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Platform |
| Founded | 2014 | 2009 |
| Headquarters | San Francisco, United States | San Francisco, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Ambassador | Gainsight Customer Success |
|---|---|---|
| Employees | 43 | 1,116 |
| Headcount growthLast 12 months | Not published | +11.6% |
| Total funding | $20.0M | $405M |
| Latest round | Series B | Series E |
| LinkedIn followers | 4,542 | 165,556 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Ambassador | Gainsight Customer Success |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 56/100 | 70/100 |
| Traction | 53/100 | 60/100 |
| Team | 60/100 | 70/100 |
| Community | 17/100 | Not published |
| Search visibility | 37/100 | 52/100 |
| Quality | 62/100 | 78/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (46/100) | D (47/100) |
| Domain ratingLink authority, 0-100 | 75/100 | 79/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Ambassador | Gainsight Customer Success |
|---|---|---|
| CDN | Cloudflare | Cloudflare |
| CMS | Not detected | WordPress |
| Frameworks | Not detected | Jquery, Bootstrap |
| Analytics | Google Analytics 4, Google Tag Manager | Google Tag Manager |
| Support stack | HubSpot | Not detected |
Ambassador vs Gainsight Customer Success: common questions
Which is better, Ambassador or Gainsight Customer Success?
On our 0-100 score Gainsight Customer Success rates higher (70/100 against 56/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 20 data points above: read the rows that match what you are buying for.
How do Ambassador and Gainsight Customer Success compare on the numbers?
Gainsight Customer Success leads on our overall score (70/100 against 56/100), headcount (1,116 against 43), funding raised ($405M against $20.0M), LinkedIn following (165,556 against 4,542).
Read the full Ambassador review and pricing or the Gainsight Customer Success review and pricing. You can also browse other Ambassador alternatives we track.