#Customer Support
7 articles with this tag

IIT Engineers Reject $550K Jobs for Startup
IIT engineers Varun Vummadi and his co-founder left high-paying jobs to build Giga, an AI company revolutionizing customer support. Learn about their journey.

AI is B2B Support's Copilot, Not Terminator
AI is a powerful copilot in B2B customer support, augmenting human agents and improving efficiency, not replacing jobs, according to new data.

Saving Cents and Saving Lives: Rethinking AI’s Role in Financial Crime Prevention

Abstract Ventures and Vercel's CEO Back AI Agent Builder, Applied Labs, With $4.2M
<p>The $4.2 million seed round was led by Abstract Ventures.</p><p>Main use cases for their AI Agent builder platform includes automating customer support, prospecting sales leads, and monitoring competitor data and intelligence.</p>

Decagon Secured $65M Series B for Customer Support AI Agents
Ex-SkyGiraffe Team Raises $6.6 Million for No Code, AI Support Automation Platform, 8Flow.ai
8Flow.ai, a startup specializing in the automation of customer support workflows, announced a $6.

Ex-SkyGiraffe Team Raises $6.6 Million for No Code, AI Support Automation Platform, 8Flow.ai
8Flow.ai, a startup specializing in the automation of customer support workflows, announced a $6.