#Contact Center Automation

3 articles with this tag

From Disconnected Bots to Abundant Experiences: The AI Transformation of Customer Service
AI Video

From Disconnected Bots to Abundant Experiences: The AI Transformation of Customer Service

4 months ago
Salesforce Contact Center AI: Bringing Voice Out of the Customer Service Dark Ages
AI Research

Salesforce Contact Center AI: Bringing Voice Out of the Customer Service Dark Ages

4 months ago
Synthflow AI Nabs $20 Million After Handling 45 Million Calls With 99.9% Uptime
Funding Round

Synthflow AI Nabs $20 Million After Handling 45 Million Calls With 99.9% Uptime

Synthflow AI offers a no-code, white-label platform that lets enterprises deploy sophisticated, human-like voice agents for customer service, appointment scheduling, lead qualification, and more.

7 months ago