#Customer Experience

Quack Raises $7 Million Seed Round to Redefine Customer Experience with Proactive Agentic AI

Lowe's Accelerates Home Improvement with GPT-5

AI for Small Business: Reshaping SMBs for 2025

AI for small business is fundamentally reshaping how SMBs operate, driving growth through enhanced customer experiences, streamlined marketing, and innovative digital commerce.

The AI Architect: Redefining Enterprise Customer Experience

Brainfish Secures $6.4M for AI Customer Experience Expansion

Decagon Secures $131 Million in Series C Funding

Decagon's platform currently serves +10 million end-users, globally.

Turnkey Secures $30 Million in Seed Funding

Solidroad Secures $6.5M Seed Funding to Revolutionize Customer Service with AI

Reserv Secures Investment from Accenture Ventures

Clara Home Care Secures $3.1M Seed Funding to Revolutionize Senior Home Care

Concentrix Launches iX Hero™ Agentic AI Apps to Solve Critical Pain Points of the Customer Experience

Jabra launches Engage AI Complete, the human-focused AI software for call centers

ActionableOps Launches Ava AI Suite to Help Small Businesses Never Miss a Call

GenAI Startup Zingly Secured $10M to Upend CX Waiting on Hold

Joyned and Amadeus unveil new agreement to enhance travel booking experience

Nexite Nabs $67 Million Series C for its Breakthrough, Connected Merchandise Platform Delivering eCommerce Level Intelligence for Physical Retail Stores

Debuted as retailers are increasing tech investments to digitize stores, Nexite offers in-store personalized and seamless customer experiences based on real-time data. The company raised over $100 million in funding to date.