
Shutterfly
Shutterfly is an online retail and manufacturing platform that allows customers to create personalized photo books, cards, prints, and gifts from their digital photographs.
About
Shutterfly is a leading online retail and manufacturing platform dedicated to helping capture, preserve, and share life's important moments. The company provides customers with simple and fun ways to organize, enhance, and archive images, share pictures with family and friends, and order professional-quality prints and a variety of personalized photo products like photo books, cards, mugs, and wall art.
Key facts
At-a-glance profile data
- Website
- shutterfly.com
- Headquarters
- Redwood City, United States
- Founded
- 1999
- Employees
- 8,623
- Total funding
- -
- Business model
- B2C
Tech stack
Detected on shutterfly.com, last scanned 20 Oct 2026. Run your own scan
- Frontend
- Next.js, Tailwind CSS
- Observability
- PagerDuty
- CMS / Builders
- Salesforce
- CDN
- AWS CloudFront
- Hosting
- AWS
- Email provider
- Proofpoint
“shutterfly is so bad it would be funny... if it wasn't real life. Shutterfly is basically the antithesis of Costco.... terrible quality products with shipping rates that are downright piracy. How could Costco stain their reputation by pairi…”
View on Reddit“Gentlemen, behold - The Trilogy. I scanned the box covers, edited them to remove artifacts, then sent it to ShutterFly for printing.”
View on Reddit“Epstein ties to former Lifetouch CEO prompt Dearborn Schools to cancel photo day. Lifetouch, also known as Shutterfly (the place I can get lots of "free" promo items for -- like calendars or photo books -- always with exorbitant shipping &…”
View on Reddit“The company that handles school pictures in almost every town in New Hampshire, and the rest of the country, is called Lifetouch. Lifetouch is owned by Shutterfly, which is owned by the private equity firm Apollo Global Management.”
View on Reddit“Since Costco did away with their photo center, where are you getting photo cards now?. I miss the Costco cards. The quality and cost couldn't be beat. I've used Shutterfly, NPL, Walmart.”
View on Reddit“I frequently check local thrift stores and used Shutterfly to print off public domain art.”
View on Reddit“Best place to make Christmas Cards? Shutterfly is a rip off.. I'm old school and Christmas Cards bring me joy... I had previously used Shutterfly because I had a 50% off coupon, but Shutterfly is an absolute rip off.”
View on Reddit“Hate the partnership with Shutterfly. As I gear up for ordering holiday cards this year, I have to say how much I loath the Costco partnership with Shutterfly and miss the Photo Services offered through Costco. It was truly of the things th…”
View on Reddit“into everything Shutterfly has to offer.”
View on YouTube“shutterfly would be mixbook snapfish and”
View on YouTubeI'm addicted...but fix more bugs.
“Update. Too confusing for discounts with multiple orders. I spent 30 minutes trying to get applicable discounts. Eg. 4 free items. Update….update. Your work is good and much easier to order. I wish your postage wasn’t so high. Aldo it’s not…”
View on App StoreExcellent Customer Service
“Not only was their website easy to use with lots of design options and ways to filter that made making the perfect Christmas Card a breeze, but when an issue came up they handled it amazingly. Due to no fault of my own or Shutterfly’s my ci…”
View on App StoreGreat customer service
“This was my very first time using this app although I’ve had this app downloaded on my phone for the longest I actually made my first ever purchase a couple of days ago and I’m very excited to receive my photo book! However, I ran into a co…”
View on App StoreMy all time favorite, but shipping is costly
“I really can’t say enough about Shutterfly. My only negative thing to say is about the price of shipping. It is kind of expensive and usually counts per item. That stops me from ordering more than I would like to! But I have had such a grea…”
View on App Store5stars hands down
“I’ve been going through Shutterfly for a couple of years now, & every single thing I’ve made on this app has always exceeded my expectations. From the pictures to the personalized children's books they’re absolutely stunning! I have ordered…”
View on App StoreApp exclusive deal
“I absolutely love shutterfly and have used it a few times, and will continue to use it! The products I have created and ordered have turned out beautifully! With that being said, my rating is based upon bad experiences I have had. For examp…”
View on App Storeapp is buggy but products are great!
“used the app for tlife deals; 2 times before the app was a little slow to load but the prints came out as expected. Tried it again tonight for a third calendar for a gift and it was so frustrating making it because there was no option to sa…”
View on App StoreNot happy
“The mobile app is frustrating, among many things with Shutterfly. It is very laggy, takes a long time to load, and when I go to my albums it either uploads only half my albums from my account or then it will crash and the app closes. Upload…”
View on App StoreNot What It Used To Be
“I’ve been a Shutterfly customer for many years. However, I’ve noticed the quality of both the app and the company’s products trend downward. The app can be a bit finicky to work with. In the latest order I created, the product I receive (tw…”
View on App StoreVERY Difficult To Use
“I have over 7,000 on my phone from 2017-now. I need to cut down on storage space, so I decided to make a photo book. I saw you could do a free book once a month through the app. I thought- perfect! I was wrong. This is one of the most diffi…”
View on App StoreSome comments are pulled from public discussions around the web (look for the source icon). Quotes are excerpts; click through to read the full thread.
Frequently asked
Is Shutterfly trustworthy and reputable?
StartupHub's Data Trust & Reputation score for Shutterfly is 92 out of 100, a trusted rating, based on site security posture, privacy practices, malware and phishing checks, and public reputation signals.
How many employees does Shutterfly have?
Shutterfly has approximately 8,623 people on record.