Salesforce Agentic AI: The CRM Giant's Autonomous Ambition

Salesforce is leveraging its "AI-first" culture to push the boundaries of enterprise automation with 'Agentforce,' its new agentic AI technology. This move, highlighted by a recent "Best Workplaces for Innovators" recognition, aims to democratize AI access and reshape how businesses operate. The Verge explores what Salesforce Agentic AI means for the future of CRM and the broader digital labor landscape.