Serviceform vs Zendesk
Serviceform vs Zendesk, compared side by side on 20 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Serviceform is on 54/100 and Zendesk on 62/100.
Where each one leads
Serviceform
- funding raised: $5.1M against $500K
Zendesk
- our overall score: 62/100 against 54/100
- domain rating: 93/100 against 58/100
- headcount: 6,706 against 79
At a glance
| Measure | Serviceform | Zendesk |
|---|---|---|
| What it is | Serviceform offers an AI-powered chatbot and lead generation platform for businesses to improve customer engagement and sales. | Cloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools. |
| Category | Not published | Customer Service, Software, AI, SaaS |
| Sells toBusiness model | B2B | B2B |
| Offering | Platform | Software |
| Founded | 2016 | 2007 |
| Headquarters | Helsinki, Finland | San Francisco, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Serviceform | Zendesk |
|---|---|---|
| Employees | 79 | 6,706 |
| Total funding | $5.1M | $500K |
| Latest round | Series A | Seed |
| Valuation | Not published | $10B |
| LinkedIn followers | 7,680 | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Serviceform | Zendesk |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 54/100 | 62/100 |
| Traction | 53/100 | 48/100 |
| Team | 60/100 | 30/100 |
| Search visibility | 35/100 | 33/100 |
| Quality | 58/100 | 81/100 |
| Agent readinessHow well an AI agent can read and act on the site | C (61/100) | C (61/100) |
| Domain ratingLink authority, 0-100 | 58/100 | 93/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Serviceform | Zendesk |
|---|---|---|
| CDN | Cloudflare | Cloudflare |
| Frameworks | Tailwind CSS | Next.js |
| Analytics | Google Analytics 4, Facebook Pixel | Google Tag Manager |
| Support stack | Not detected | Zendesk |
| Open source | No | Yes |
Serviceform vs Zendesk: common questions
Which is better, Serviceform or Zendesk?
On our 0-100 score Zendesk rates higher (62/100 against 54/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 20 data points above: read the rows that match what you are buying for.
How do Serviceform and Zendesk compare on the numbers?
Serviceform leads on funding raised ($5.1M against $500K). Zendesk leads on our overall score (62/100 against 54/100), domain rating (93/100 against 58/100), headcount (6,706 against 79).
Read the full Serviceform review and pricing or the Zendesk review and pricing. You can also browse other Serviceform alternatives we track.