Re:amaze vs Zendesk
Re:amaze vs Zendesk, compared side by side on 16 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Re:amaze is on 42/100 and Zendesk on 62/100.
Where each one leads
Re:amaze
Leads on none of the measures we hold for both companies.
Zendesk
- our overall score: 62/100 against 42/100
- agent readiness: 61/100 against 46/100
- domain rating: 93/100 against 76/100
At a glance
| Measure | Re:amaze | Zendesk |
|---|---|---|
| What it is | Unified customer service platform for online businesses, integrating chat, email, and social media. | Cloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools. |
| Category | Customer Service Automation, Helpdesk Software, Live Chat, E-commerce | Customer Service, Software, AI, SaaS |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Software |
| Founded | 2012 | 2007 |
| Headquarters | Montreal, Canada | San Francisco, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Re:amaze | Zendesk |
|---|---|---|
| Employees | Not published | 6,706 |
| Total funding | Not published | $500K |
| Latest round | Not published | Seed |
| Valuation | Not published | $10B |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Re:amaze | Zendesk |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 42/100 | 62/100 |
| Traction | 30/100 | 48/100 |
| Team | 70/100 | 30/100 |
| Search visibility | 24/100 | 33/100 |
| Quality | Not published | 81/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (46/100) | C (61/100) |
| Domain ratingLink authority, 0-100 | 76/100 | 93/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Re:amaze | Zendesk |
|---|---|---|
| Hosting | Self Managed | Not detected |
| CDN | Not detected | Cloudflare |
| Frameworks | Bootstrap | Next.js |
| Analytics | Google Analytics 4, Google Tag Manager, Segment | Google Tag Manager |
| Support stack | Not detected | Zendesk |
| Open source | No | Yes |
Re:amaze vs Zendesk: common questions
Which is better, Re:amaze or Zendesk?
On our 0-100 score Zendesk rates higher (62/100 against 42/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 16 data points above: read the rows that match what you are buying for.
How do Re:amaze and Zendesk compare on the numbers?
Zendesk leads on our overall score (62/100 against 42/100), agent readiness (61/100 against 46/100), domain rating (93/100 against 76/100).
Read the full Re:amaze review and pricing or the Zendesk review and pricing. You can also browse other Re:amaze alternatives we track.