Raiseaticket vs Zendesk

Raiseaticket vs Zendesk, compared side by side on 15 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Raiseaticket is on 18/100 and Zendesk on 62/100.

Raiseaticket logo
RaiseaticketCloud-based free helpdesk solution that's powerful, insightful, and easy to use.
Try Raiseaticket
Zendesk logo
ZendeskCloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools.
Try Zendesk

Where each one leads

Raiseaticket

Leads on none of the measures we hold for both companies.

Zendesk

  • our overall score: 62/100 against 18/100
  • agent readiness: 61/100 against 43/100
  • domain rating: 93/100 against 69/100
  • headcount: 6,706 against 11

At a glance

MeasureRaiseaticketZendesk
What it isCloud-based free helpdesk solution that's powerful, insightful, and easy to use.Cloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools.
CategoryHelp Desk Software, Customer Service Software, Ticketing System, Customer SupportCustomer Service, Software, AI, SaaS
Sells toBusiness modelB2BB2B
OfferingSoftwareSoftware
Founded20072007
HeadquartersMalta, MaltaSan Francisco, United States
StatusActiveActive

Size, funding and growth

MeasureRaiseaticketZendesk
Employees116,706
Total fundingNot published$500K
Latest roundNot publishedSeed
ValuationNot published$10B
LinkedIn followers121Not published

StartupHub scores

Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.

MeasureRaiseaticketZendesk
StartupHub scoreOur 0-100 rating18/10062/100
Traction11/10048/100
TeamNot published30/100
Search visibility31/10033/100
QualityNot published81/100
Agent readinessHow well an AI agent can read and act on the siteD (43/100)C (61/100)
Domain ratingLink authority, 0-10069/10093/100

Technology

Detected on each public site, so it reflects the marketing stack as well as the product.

MeasureRaiseaticketZendesk
CDNCloudflareCloudflare
FrameworksNot detectedNext.js
AnalyticsNot detectedGoogle Tag Manager
Support stackNot detectedZendesk
Open sourceNoYes

Raiseaticket vs Zendesk: common questions

Which is better, Raiseaticket or Zendesk?

On our 0-100 score Zendesk rates higher (62/100 against 18/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 15 data points above: read the rows that match what you are buying for.

How do Raiseaticket and Zendesk compare on the numbers?

Zendesk leads on our overall score (62/100 against 18/100), agent readiness (61/100 against 43/100), domain rating (93/100 against 69/100), headcount (6,706 against 11).

Read the full Raiseaticket review and pricing or the Zendesk review and pricing. You can also browse other Raiseaticket alternatives we track.