Lucidya vs Zendesk
Lucidya vs Zendesk, compared side by side on 17 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Lucidya is on 22/100 and Zendesk on 62/100.
Where each one leads
Lucidya
Leads on none of the measures we hold for both companies.
Zendesk
- our overall score: 62/100 against 22/100
- agent readiness: 61/100 against 36/100
- domain rating: 93/100 against 46/100
- headcount: 6,706 against 347
At a glance
| Measure | Lucidya | Zendesk |
|---|---|---|
| What it is | AI-powered startup providing consumer support tooling to enhance customer service operations. | Cloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools. |
| Category | Artificial Intelligence, Customer Support, Conversational AI, Customer Service Automation | Customer Service, Software, AI, SaaS |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Software |
| Founded | 2021 | 2007 |
| Headquarters | Tel Aviv, Israel | San Francisco, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Lucidya | Zendesk |
|---|---|---|
| Employees | 347 | 6,706 |
| Total funding | Not published | $500K |
| Latest round | Not published | Seed |
| Valuation | Not published | $10B |
| LinkedIn followers | 219,338 | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Lucidya | Zendesk |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 22/100 | 62/100 |
| Traction | 20/100 | 48/100 |
| Team | Not published | 30/100 |
| Search visibility | 28/100 | 33/100 |
| Quality | Not published | 81/100 |
| Agent readinessHow well an AI agent can read and act on the site | F (36/100) | C (61/100) |
| Domain ratingLink authority, 0-100 | 46/100 | 93/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Lucidya | Zendesk |
|---|---|---|
| CDN | Cloudflare | Cloudflare |
| CMS | Webflow | Not detected |
| Frameworks | Not detected | Next.js |
| Analytics | Google Tag Manager, Microsoft Clarity | Google Tag Manager |
| Support stack | HubSpot | Zendesk |
| Open source | No | Yes |
What users say
| Measure | Lucidya | Zendesk |
|---|---|---|
| Reddit sentimentThreads we track | 6 positive, 0 negative across 6 threads | Not published |
“Open role: AI Engineer at Lucidya in Saudi Arabia | Remote. Lucidya — Saudi Arabia, 🇸🇦 Work Model: Remote Experience: Mid-level · 2–4 years Type: Full-time Category: Technology Skills: AI, Machine Learning, Generative AI, LLM, NLP About t”r/menajobs
Lucidya vs Zendesk: common questions
Which is better, Lucidya or Zendesk?
On our 0-100 score Zendesk rates higher (62/100 against 22/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 17 data points above: read the rows that match what you are buying for.
How do Lucidya and Zendesk compare on the numbers?
Zendesk leads on our overall score (62/100 against 22/100), agent readiness (61/100 against 36/100), domain rating (93/100 against 46/100), headcount (6,706 against 347).
What do real users say about Lucidya and Zendesk?
Lucidya: 6 positive and 0 negative mentions across 6 Reddit threads we track, mostly in r/menajobs.
Read the full Lucidya review and pricing or the Zendesk review and pricing. You can also browse other Lucidya alternatives we track.