Kustomer vs monday.com

Kustomer vs monday.com, compared side by side on 16 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Kustomer is on 45/100 and monday.com on 78/100.

KustomerKustomer provides an omnichannel customer service platform that unifies customer data and interactions for personalized support.
Try Kustomer
monday.com logo
monday.comThe work platform teams love to use. Built with AI to power faster, smarter work at any scale.
Try monday.com

Where each one leads

Kustomer

Leads on none of the measures we hold for both companies.

monday.com

  • our overall score: 78/100 against 45/100
  • agent readiness: 74/100 against 61/100
  • domain rating: 91/100 against 79/100
  • funding raised: $234M against $174M
  • LinkedIn following: 1,326,903 against 33,238

At a glance

MeasureKustomermonday.com
What it isKustomer provides an omnichannel customer service platform that unifies customer data and interactions for personalized support.The work platform teams love to use. Built with AI to power faster, smarter work at any scale.
CategoryCustomer Service CRM, Omnichannel Customer Service, Customer Experience Management, CRM SoftwareWork OS, Project Management Software, Team Collaboration Software, Productivity Software
Sells toBusiness modelB2BB2B
OfferingPlatformPlatform
FoundedNot published2012
HeadquartersNew York, United StatesTel Aviv, Israel
StatusActiveActive

Size, funding and growth

MeasureKustomermonday.com
EmployeesNot published2,508
Total funding$174M$234M
Latest roundNot publishedSeries D
ValuationNot published$1.9B
LinkedIn followers33,2381,326,903

StartupHub scores

Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.

MeasureKustomermonday.com
StartupHub scoreOur 0-100 rating45/10078/100
Traction40/10060/100
TeamNot published80/100
CommunityNot published8/100
Search visibility23/10079/100
Quality58/10086/100
Agent readinessHow well an AI agent can read and act on the siteC (61/100)B (74/100)
Domain ratingLink authority, 0-10079/10091/100

Technology

Detected on each public site, so it reflects the marketing stack as well as the product.

MeasureKustomermonday.com
HostingVercelNot detected
CDNVercelCloudflare
CMSGhostWebflow
FrameworksNext.jsNot detected
AnalyticsGoogle Tag ManagerNot detected
Support stackHubSpotNot detected

Product and pricing

MeasureKustomermonday.com
Key featuresNot publishedCustomizable Boards & Workflows, Automation Recipes, Data Dashboards, Integrations, Collaboration Tools, Guest Access & Permissions

What users say

MeasureKustomermonday.com
Reddit sentimentThreads we trackNot published0 positive, 5 negative across 6 threads
monday.com
“Monday.com review. It's almost ruined my business. Avoid this software at all costs.. I own a smallish agency. We have been operating for almost 14 years. I was unfortunately lured by the ads on Youtube about the potential of this software.”
r/productivity

Kustomer vs monday.com: common questions

Which is better, Kustomer or monday.com?

On our 0-100 score monday.com rates higher (78/100 against 45/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 16 data points above: read the rows that match what you are buying for.

How do Kustomer and monday.com compare on the numbers?

monday.com leads on our overall score (78/100 against 45/100), agent readiness (74/100 against 61/100), domain rating (91/100 against 79/100), funding raised ($234M against $174M), LinkedIn following (1,326,903 against 33,238).

What do real users say about Kustomer and monday.com?

monday.com: 0 positive and 5 negative mentions across 6 Reddit threads we track, mostly in r/productivity.

Read the full Kustomer review and pricing or the monday.com review and pricing. You can also browse other Kustomer alternatives we track.