Graas vs Zendesk
Graas vs Zendesk, compared side by side on 20 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Graas is on 61/100 and Zendesk on 62/100.
Where each one leads
Graas
- funding raised: $49.0M against $500K
Zendesk
- agent readiness: 61/100 against 40/100
- domain rating: 93/100 against 63/100
- headcount: 6,706 against 271
At a glance
| Measure | Graas | Zendesk |
|---|---|---|
| What it is | AI platform for automating business processes and customer interactions. | Cloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools. |
| Category | Agentic AI, AI Agent, Conversational Commerce, E-commerce | Customer Service, Software, AI, SaaS |
| Sells toBusiness model | B2B | B2B |
| Offering | Platform | Software |
| Founded | 2022 | 2007 |
| Headquarters | Tel Aviv, Israel | San Francisco, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Graas | Zendesk |
|---|---|---|
| Employees | 271 | 6,706 |
| Headcount growthLast 12 months | -6.7% | Not published |
| Total funding | $49.0M | $500K |
| Latest round | Pre-Series B | Seed |
| Valuation | Not published | $10B |
| LinkedIn followers | 11,372 | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Graas | Zendesk |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 61/100 | 62/100 |
| Traction | 58/100 | 48/100 |
| Team | 60/100 | 30/100 |
| Search visibility | 28/100 | 33/100 |
| Quality | 68/100 | 81/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (40/100) | C (61/100) |
| Domain ratingLink authority, 0-100 | 63/100 | 93/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Graas | Zendesk |
|---|---|---|
| CDN | Cloudflare | Cloudflare |
| CMS | Webflow | Not detected |
| Frameworks | Not detected | Next.js |
| Analytics | Google Tag Manager | Google Tag Manager |
| Support stack | Not detected | Zendesk |
| Open source | No | Yes |
Graas vs Zendesk: common questions
Which is better, Graas or Zendesk?
On our 0-100 score Zendesk rates higher (62/100 against 61/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 20 data points above: read the rows that match what you are buying for.
How do Graas and Zendesk compare on the numbers?
Graas leads on funding raised ($49.0M against $500K). Zendesk leads on agent readiness (61/100 against 40/100), domain rating (93/100 against 63/100), headcount (6,706 against 271).
Read the full Graas review and pricing or the Zendesk review and pricing. You can also browse other Graas alternatives we track.