Five9 vs Talkdesk
Five9 vs Talkdesk, compared side by side on 15 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Five9 is on 62/100 and Talkdesk on 18/100.
Where each one leads
Five9
- our overall score: 62/100 against 18/100
- headcount: 3,051 against 1,000
Talkdesk
- agent readiness: 55/100 against 41/100
At a glance
| Measure | Five9 | Talkdesk |
|---|---|---|
| What it is | Cloud contact center software provider. | Cloud contact center software provider. |
| Category | Artificial Intelligence, Customer Service, Cloud Computing, Cloud Contact Center Software | Enterprise, SaaS, Customer Service, Voice Agent |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Software |
| Founded | 2001 | 2011 |
| Headquarters | San Ramon, USA | San Francisco, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Five9 | Talkdesk |
|---|---|---|
| Employees | 3,051 | 1,000 |
| Total funding | $71.6M | Not published |
| Latest round | Series D | Not published |
| Valuation | $1.1B | Not published |
| LinkedIn followers | 121,557 | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Five9 | Talkdesk |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 62/100 | 18/100 |
| Traction | 59/100 | 20/100 |
| Team | 70/100 | Not published |
| Community | 15/100 | Not published |
| Search visibility | 45/100 | 13/100 |
| Quality | 68/100 | Not published |
| Agent readinessHow well an AI agent can read and act on the site | D (41/100) | D (55/100) |
| Domain ratingLink authority, 0-100 | 77/100 | 77/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Five9 | Talkdesk |
|---|---|---|
| Hosting | Self Managed | Not detected |
| CDN | Not detected | Cloudflare |
| Frameworks | Tailwind CSS, Bootstrap | Next.js |
| Analytics | Google Tag Manager | Google Tag Manager |
Five9 vs Talkdesk: common questions
Which is better, Five9 or Talkdesk?
On our 0-100 score Five9 rates higher (62/100 against 18/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 15 data points above: read the rows that match what you are buying for.
How do Five9 and Talkdesk compare on the numbers?
Five9 leads on our overall score (62/100 against 18/100), headcount (3,051 against 1,000). Talkdesk leads on agent readiness (55/100 against 41/100).
Read the full Five9 review and pricing or the Talkdesk review and pricing. You can also browse other Five9 alternatives we track.