Five9 vs Prem
Five9 vs Prem, compared side by side on 18 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Five9 is on 62/100 and Prem on 48/100.
Where each one leads
Five9
- our overall score: 62/100 against 48/100
- domain rating: 77/100 against 59/100
Prem
- agent readiness: 54/100 against 41/100
- funding raised: $100M against $71.6M
At a glance
| Measure | Five9 | Prem |
|---|---|---|
| What it is | Cloud contact center software provider. | AI software for running models on a company's own infrastructure. |
| Category | Artificial Intelligence, Customer Service, Cloud Computing, Cloud Contact Center Software | Artificial Intelligence, Cloud Computing, Data Analytics, AI Infrastructure |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Software |
| Founded | 2001 | 2022 |
| Headquarters | San Ramon, USA | Zurich, Switzerland |
| Status | Active | Active |
Size, funding and growth
| Measure | Five9 | Prem |
|---|---|---|
| Employees | 3,051 | Not published |
| Total funding | $71.6M | $100M |
| Latest round | Series D | Series A |
| Valuation | $1.1B | $500M |
| LinkedIn followers | 121,557 | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Five9 | Prem |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 62/100 | 48/100 |
| Traction | 59/100 | 40/100 |
| Team | 70/100 | Not published |
| Community | 15/100 | Not published |
| Search visibility | 45/100 | 11/100 |
| Quality | 68/100 | 68/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (41/100) | D (54/100) |
| Domain ratingLink authority, 0-100 | 77/100 | 59/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Five9 | Prem |
|---|---|---|
| Hosting | Self Managed | Not detected |
| CDN | Not detected | Cloudflare |
| CMS | Not detected | Framer |
| Frameworks | Tailwind CSS, Bootstrap | Not detected |
| Analytics | Google Tag Manager | Google Tag Manager |
| Open source | No | Yes |
Five9 vs Prem: common questions
Which is better, Five9 or Prem?
On our 0-100 score Five9 rates higher (62/100 against 48/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 18 data points above: read the rows that match what you are buying for.
How do Five9 and Prem compare on the numbers?
Five9 leads on our overall score (62/100 against 48/100), domain rating (77/100 against 59/100). Prem leads on agent readiness (54/100 against 41/100), funding raised ($100M against $71.6M).
Read the full Five9 review and pricing or the Prem review and pricing. You can also browse other Five9 alternatives we track.