FingerprintJS vs Zendesk
FingerprintJS vs Zendesk, compared side by side on 17 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: FingerprintJS is on 61/100 and Zendesk on 62/100.
Where each one leads
FingerprintJS
- funding raised: $88.0M against $500K
Zendesk
- agent readiness: 61/100 against 44/100
- domain rating: 93/100 against 73/100
- headcount: 6,706 against 251
At a glance
| Measure | FingerprintJS | Zendesk |
|---|---|---|
| What it is | Device intelligence platform for fraud prevention, bot detection, and enhanced customer experiences. | Cloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools. |
| Category | Customer Service, AI Agents, Cybersecurity, Fraud Detection | Customer Service, Software, AI, SaaS |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | platform | Software |
| Founded | 2019 | 2007 |
| Headquarters | San Francisco, United States | San Francisco, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | FingerprintJS | Zendesk |
|---|---|---|
| Employees | 251 | 6,706 |
| Headcount growthLast 12 months | +58.3% | Not published |
| Total funding | $88.0M | $500K |
| Latest round | Series C | Seed |
| Valuation | Not published | $10B |
| LinkedIn followers | 33,861 | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | FingerprintJS | Zendesk |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 61/100 | 62/100 |
| Traction | Not published | 48/100 |
| Team | 24/100 | 30/100 |
| Search visibility | 81/100 | 33/100 |
| Quality | Not published | 81/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (44/100) | C (61/100) |
| Domain ratingLink authority, 0-100 | 73/100 | 93/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | FingerprintJS | Zendesk |
|---|---|---|
| Hosting | Vercel | Not detected |
| CDN | Vercel | Cloudflare |
| Frameworks | Not detected | Next.js |
| Analytics | Not detected | Google Tag Manager |
| Support stack | Not detected | Zendesk |
| Open source | Yes | Yes |
What users say
| Measure | FingerprintJS | Zendesk |
|---|---|---|
| Reddit sentimentThreads we track | 2 positive, 0 negative across 4 threads | Not published |
“fingerprintjs. Identify visitors you can trust. And those you can’t. Over 6,000 companies trust Fingerprint’s highly accurate, real-time device intelligence.”r/
FingerprintJS vs Zendesk: common questions
Which is better, FingerprintJS or Zendesk?
On our 0-100 score Zendesk rates higher (62/100 against 61/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 17 data points above: read the rows that match what you are buying for.
How do FingerprintJS and Zendesk compare on the numbers?
FingerprintJS leads on funding raised ($88.0M against $500K). Zendesk leads on agent readiness (61/100 against 44/100), domain rating (93/100 against 73/100), headcount (6,706 against 251).
What do real users say about FingerprintJS and Zendesk?
FingerprintJS: 2 positive and 0 negative mentions across 4 Reddit threads we track.
Read the full FingerprintJS review and pricing or the Zendesk review and pricing. You can also browse other FingerprintJS alternatives we track.