EXL vs Teleperformance

EXL vs Teleperformance, compared side by side on 13 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: EXL is on 42/100 and Teleperformance on 7/100.

EXL logo
EXLGlobal operations management and analytics company providing consulting, digital transformation, and outsourcing services.
Try EXL
Teleperformance logo
TeleperformanceGlobal leader in outsourced omnichannel customer experience management and contact center services.
Try Teleperformance

Where each one leads

EXL

  • our overall score: 42/100 against 7/100

Teleperformance

  • agent readiness: 49/100 against 34/100

At a glance

MeasureEXLTeleperformance
What it isGlobal operations management and analytics company providing consulting, digital transformation, and outsourcing services.Global leader in outsourced omnichannel customer experience management and contact center services.
CategoryBusiness Process Outsourcing, Analytics, Consulting, Digital TransformationCustomer Service Automation, Contact Center AI, Voice AI, Conversational AI
Sells toBusiness modelB2BB2B
OfferingSoftware | services | platformServices
Founded19991978
HeadquartersNew York, United StatesParis, France
StatusActiveActive

Size, funding and growth

MeasureEXLTeleperformance
Employees57,550Not published
Headcount growthLast 12 months+17.9%Not published
Total funding$10.0MNot published
Latest roundSeries ANot published
LinkedIn followers2,215,583Not published

StartupHub scores

Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.

MeasureEXLTeleperformance
StartupHub scoreOur 0-100 rating42/1007/100
Traction55/100Not published
Team70/100Not published
Search visibility46/1002/100
Quality30/100Not published
Agent readinessHow well an AI agent can read and act on the siteF (34/100)D (49/100)
Domain ratingLink authority, 0-10070/10076/100

Technology

Detected on each public site, so it reflects the marketing stack as well as the product.

MeasureEXLTeleperformance
HostingSelf ManagedAzure
FrameworksBootstrapJquery, Tailwind CSS, Bootstrap
AnalyticsNot detectedGoogle Tag Manager, Microsoft Clarity, Facebook Pixel

EXL vs Teleperformance: common questions

Which is better, EXL or Teleperformance?

On our 0-100 score EXL rates higher (42/100 against 7/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 13 data points above: read the rows that match what you are buying for.

How do EXL and Teleperformance compare on the numbers?

EXL leads on our overall score (42/100 against 7/100). Teleperformance leads on agent readiness (49/100 against 34/100).

Read the full EXL review and pricing or the Teleperformance review and pricing. You can also browse other EXL alternatives we track.