Duckie vs Zendesk
Duckie vs Zendesk, compared side by side on 18 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Duckie is on 38/100 and Zendesk on 62/100.
Where each one leads
Duckie
Leads on none of the measures we hold for both companies.
Zendesk
- our overall score: 62/100 against 38/100
- agent readiness: 61/100 against 48/100
- domain rating: 93/100 against 41/100
- headcount: 6,706 against 14
At a glance
| Measure | Duckie | Zendesk |
|---|---|---|
| What it is | AI-powered platform for automating customer service interactions and support. | Cloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools. |
| Category | Artificial Intelligence, Customer Support, Business Automation, Customer Service Automation | Customer Service, Software, AI, SaaS |
| Sells toBusiness model | B2B SaaS | B2B |
| Offering | SaaS | Software |
| Founded | 2021 | 2007 |
| Headquarters | Tel Aviv, Israel | San Francisco, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Duckie | Zendesk |
|---|---|---|
| Employees | 14 | 6,706 |
| Total funding | Not published | $500K |
| Latest round | Not published | Seed |
| Valuation | Not published | $10B |
| LinkedIn followers | 4,484 | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Duckie | Zendesk |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 38/100 | 62/100 |
| Traction | 42/100 | 48/100 |
| Team | 30/100 | 30/100 |
| Search visibility | 28/100 | 33/100 |
| Quality | Not published | 81/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (48/100) | C (61/100) |
| Domain ratingLink authority, 0-100 | 41/100 | 93/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Duckie | Zendesk |
|---|---|---|
| Hosting | Vercel | Not detected |
| CDN | Vercel | Cloudflare |
| Frameworks | Next.js, Tailwind CSS | Next.js |
| Analytics | Google Analytics 4, Hotjar, Linkedin Insight | Google Tag Manager |
| Support stack | Not detected | Zendesk |
| Open source | No | Yes |
Duckie vs Zendesk: common questions
Which is better, Duckie or Zendesk?
On our 0-100 score Zendesk rates higher (62/100 against 38/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 18 data points above: read the rows that match what you are buying for.
How do Duckie and Zendesk compare on the numbers?
Zendesk leads on our overall score (62/100 against 38/100), agent readiness (61/100 against 48/100), domain rating (93/100 against 41/100), headcount (6,706 against 14).
Read the full Duckie review and pricing or the Zendesk review and pricing. You can also browse other Duckie alternatives we track.