Drift vs Respond.io
Drift vs Respond.io, compared side by side on 18 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Drift is on 55/100 and Respond.io on 59/100.
Where each one leads
Drift
- domain rating: 83/100 against 74/100
- headcount: 275 against 100
- funding raised: $107M against $62.5M
Respond.io
- our overall score: 59/100 against 55/100
- agent readiness: 58/100 against 49/100
At a glance
| Measure | Drift | Respond.io |
|---|---|---|
| What it is | Conversational marketing and sales platform using AI to help businesses engage with website visitors. | AI-powered customer communication platform. |
| Category | AI, SaaS, Marketing Tech, Sales Tech | Customer Service, Artificial Intelligence, Conversational AI, Customer Service Automation |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Software |
| Founded | 2015 | 2016 |
| Headquarters | Boston, United States | Kuala Lumpur, Malaysia |
| Status | Active | Active |
Size, funding and growth
| Measure | Drift | Respond.io |
|---|---|---|
| Employees | 275 | 100 |
| Total funding | $107M | $62.5M |
| Latest round | Series C | Series B |
| Valuation | Not published | $1.1B |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Drift | Respond.io |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 55/100 | 59/100 |
| Traction | 60/100 | 59/100 |
| Team | 60/100 | Not published |
| Search visibility | 16/100 | 23/100 |
| Quality | 65/100 | 78/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (49/100) | D (58/100) |
| Domain ratingLink authority, 0-100 | 83/100 | 74/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Drift | Respond.io |
|---|---|---|
| Hosting | AWS | Not detected |
| CDN | Cloudflare | Cloudflare |
| Frameworks | Next.js, Bootstrap | Astro, Tailwind CSS |
| Analytics | Google Tag Manager | Not detected |
What users say
| Measure | Drift | Respond.io |
|---|---|---|
| Reddit sentimentThreads we track | Not published | 1 positive, 0 negative across 2 threads |
“respondio. Official subreddit for respond.io – the #1 customer conversation management platform. We’re reserving this space for future product discussions, community tips, and support resources.”r/
Drift vs Respond.io: common questions
Which is better, Drift or Respond.io?
On our 0-100 score Respond.io rates higher (59/100 against 55/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 18 data points above: read the rows that match what you are buying for.
How do Drift and Respond.io compare on the numbers?
Drift leads on domain rating (83/100 against 74/100), headcount (275 against 100), funding raised ($107M against $62.5M). Respond.io leads on our overall score (59/100 against 55/100), agent readiness (58/100 against 49/100).
What do real users say about Drift and Respond.io?
Respond.io: 1 positive and 0 negative mentions across 2 Reddit threads we track.
Read the full Drift review and pricing or the Respond.io review and pricing. You can also browse other Drift alternatives we track.