Dialpad vs Talkdesk
Dialpad vs Talkdesk, compared side by side on 16 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Dialpad is on 60/100 and Talkdesk on 18/100.
Where each one leads
Dialpad
- our overall score: 60/100 against 18/100
- headcount: 1,474 against 1,000
Talkdesk
- agent readiness: 55/100 against 48/100
At a glance
| Measure | Dialpad | Talkdesk |
|---|---|---|
| What it is | AI-powered cloud communications platform for unified voice, messaging, meetings, and contact center. | Cloud contact center software provider. |
| Category | Voice AI, Conversational AI, Contact Center AI, Unified Communications | Enterprise, SaaS, Customer Service, Voice Agent |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Software |
| Founded | 2011 | 2011 |
| Headquarters | San Ramon, United States | San Francisco, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Dialpad | Talkdesk |
|---|---|---|
| Employees | 1,474 | 1,000 |
| Valuation | $2.2B | Not published |
| LinkedIn followers | 92,467 | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Dialpad | Talkdesk |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 60/100 | 18/100 |
| Traction | 20/100 | 20/100 |
| Team | 70/100 | Not published |
| Community | 8/100 | Not published |
| Search visibility | 43/100 | 13/100 |
| Quality | 78/100 | Not published |
| Agent readinessHow well an AI agent can read and act on the site | D (48/100) | D (55/100) |
| Domain ratingLink authority, 0-100 | 83/100 | 77/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Dialpad | Talkdesk |
|---|---|---|
| Hosting | Vercel | Not detected |
| CDN | Cloudflare | Cloudflare |
| Frameworks | Next.js, Tailwind CSS, Bootstrap | Next.js |
| Analytics | Segment, Amplitude | Google Tag Manager |
Dialpad vs Talkdesk: common questions
Which is better, Dialpad or Talkdesk?
On our 0-100 score Dialpad rates higher (60/100 against 18/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 16 data points above: read the rows that match what you are buying for.
How do Dialpad and Talkdesk compare on the numbers?
Dialpad leads on our overall score (60/100 against 18/100), headcount (1,474 against 1,000). Talkdesk leads on agent readiness (55/100 against 48/100).
Read the full Dialpad review and pricing or the Talkdesk review and pricing. You can also browse other Dialpad alternatives we track.