Dialpad vs OpenPhone
Dialpad vs OpenPhone, compared side by side on 17 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Dialpad is on 60/100 and OpenPhone on 57/100.
Where each one leads
Dialpad
- our overall score: 60/100 against 57/100
- agent readiness: 48/100 against 30/100
- headcount: 1,474 against 59
- LinkedIn following: 92,467 against 21,949
OpenPhone
Leads on none of the measures we hold for both companies.
At a glance
| Measure | Dialpad | OpenPhone |
|---|---|---|
| What it is | AI-powered cloud communications platform for unified voice, messaging, meetings, and contact center. | AI-powered collaborative phone system for startups and small businesses. |
| Category | Voice AI, Conversational AI, Contact Center AI, Unified Communications | Voice AI, Conversational AI, Contact Center AI, Phone Agent |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Software |
| Founded | 2011 | 2018 |
| Headquarters | San Ramon, United States | San Francisco, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Dialpad | OpenPhone |
|---|---|---|
| Employees | 1,474 | 59 |
| Total funding | Not published | $45.0M |
| Latest round | Not published | Series B |
| Valuation | $2.2B | Not published |
| LinkedIn followers | 92,467 | 21,949 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Dialpad | OpenPhone |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 60/100 | 57/100 |
| Traction | 20/100 | 56/100 |
| Team | 70/100 | 30/100 |
| Community | 8/100 | Not published |
| Search visibility | 43/100 | 29/100 |
| Quality | 78/100 | 68/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (48/100) | F (30/100) |
| Domain ratingLink authority, 0-100 | 83/100 | 75/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Dialpad | OpenPhone |
|---|---|---|
| Hosting | Vercel | Not detected |
| CDN | Cloudflare | Cloudflare |
| Frameworks | Next.js, Tailwind CSS, Bootstrap | Not detected |
| Analytics | Segment, Amplitude | Not detected |
Product and pricing
| Measure | Dialpad | OpenPhone |
|---|---|---|
| Key features | Not published | Sona AI Agent, AI Call Summaries & Transcripts, Shared Phone Numbers, Lightweight CRM, OpenPhone API, Customizable Call Flow Builder |
Dialpad vs OpenPhone: common questions
Which is better, Dialpad or OpenPhone?
On our 0-100 score Dialpad rates higher (60/100 against 57/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 17 data points above: read the rows that match what you are buying for.
How do Dialpad and OpenPhone compare on the numbers?
Dialpad leads on our overall score (60/100 against 57/100), agent readiness (48/100 against 30/100), headcount (1,474 against 59), LinkedIn following (92,467 against 21,949).
Read the full Dialpad review and pricing or the OpenPhone review and pricing. You can also browse other Dialpad alternatives we track.